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If you're experiencing financial hardship, we can help you.
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Our crews are working around the clock to ensure our water networks remain operational during the current water event.
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Switch to eBill today. It's easier for you and easier on the environment.
7 July 2022
How clean is your drinking water?
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What you need to know about managing commercial wastewater for your business.
What you need to know before discharging industrial trade waste to our wastewater system.
Backflow prevention
Learn all you need to know about backflow and how to submit a backflow report.
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For new connections, applications and approvals
Find a Wastesafe transporter
To clean and maintain your greasetrap
Find out what you need to do when you want to connect to, or disconnect from, our services.
Learn about our backflow requirements and submit test reports online.
Learn what you need to install a meter or apply for and use a standpipe.
For applications, approvals and diagrams
Find a backflow plumber
Search by suburb, postcode or plumber's name
You need us to approve your plans before you build do any landscaping over or near our assets.
Here are 5 steps for first-time builders to ensure they can access our services without damaging our assets.
Steps to follow to set up dual occupancies, townhouses, subdivisions, and industrial and other developments.
Find listed providers
For qualified suppliers for your building or development project
As a result of current extreme weather events, residents across the Orchard Hills water supply are being asked to reduce water use over the coming days.
6 July 2022
Find out more
15 March 2022
Organisations needlessly waste tens of thousands of litres of water each year. It's costly – to them and to the environment. Our subsidised online water monitoring program helps you identify what you can't see.
See case study
23 February 2022
Sydney Water’s Phil Woods spoke to ABC Illawarra about how we're investing in renewable energy sources, including generating fertiliser (biosolids) from waste to achieve our 2030 Carbon Zero target.
Watch here