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Past. Present. Future.

Every day, for over 130 years, we've been working alongside you

to build a liveable city.

Let's do it again tomorrow.

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Residents
Businesses
Plumbers
Builders and developers

Check our water saving tips

Shane Jacobson shares his favourite tips to save water around the home.

Can't flush this

The only things you should flush are pee, poo and toilet paper. For everything else ... it's best to bin it!

Go paperless

Switch to eBill today. It's easier for you and easier on the environment.

Total water storage 94%

21 October 2021

How clean is your drinking water?

Enter your address to find out

Quick links

Commercial customers

What you need to know about managing commercial wastewater for your business.

Industrial customers

What you need to know before discharging industrial trade waste to our wastewater system.

Backflow pevention

Learn all you need to know about backflow and how to submit a backflow report.

Go to Sydney Water Tap in

For new connections, applications and approvals

Find a Wastesafe transporter

To clean and maintain your greasetrap

Business quick links

New connections

Find out what you need to do when you want to connect to, or disconnect from, our services.

Backflow test reports

Learn about our backflow requirements and submit test reports online.

Meters and standpipes

Learn what you need to install a meter or apply for and use a standpipe.

Go to Sydney Water Tap in

For applications, approvals and diagrams

Find a backflow plumber

Search by suburb, postcode or plumber's name

Plumbing quick links

Building plan approvals

You need us to approve your plans before you build do any landscaping over or near our assets.

First-time builders

Here are 5 steps for first time builders to ensure they can access our services without damaging our assets.

First-time developers

Steps to follow to set up dual occupancy, townhouses, subdivisions, industrial and other developments.

Go to Sydney Water Tap in

For applications, approvals and diagrams

Find listed providers

For qualified suppliers for your building or development project

Building and developing quick links

Need help with your bill?

If you're in financial difficulty, we can help.

Find out how we can help

News

Relive our Innovation Festival 2021

20 October 2021

Sessions from our first Innovation Festival are ready to view. We're thrilled to have hosted this global event showcasing solutions to critical challenges of our time around water security and resilience. Get inspired!

Watch it here

Latest COVID-19 updates

13 October 2021

Get the latest on our COVID-safe plans to provide services you need (like meter reading) and get leaks or faults fixed quickly and safely. Plus see how we're tracking COVID-19 in wastewater with NSW Health.

Ditch single-use plastic bottles

11 October 2021

We've teamed with 20 local councils to install 130 permanent water refill stations across Greater Sydney. Find one near you for safe, clean water when you're out and about, and help the environment at the same time.

We're investing in your future

Our strategic vision puts you, our community and the environment at the forefront. We're committing today to a better tomorrow.

Find out more