Water supply and service updates

What's happened to your water?

If your property isn't getting water, there might be an outage in your area that you need to know about. Find out what's going on right here. Provide your address and we'll give you the supply status for your property. If we can't give you an answer and you need to report it, contact us.

Every day, we supply over 1.4 billion litres of drinking water to homes and businesses. Although pipes sometimes break unexpectedly, the water supply is available at least 99.7% of the time across our entire water network.


It’s important for us to save water wherever possible. If you’ve seen water where it shouldn’t be, such as on a road or footpath, please report a leak.


Our water is among the world’s best. We provide safe drinking water and test it at every stage before it arrives at your tap.

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Issue with the water supply