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We have a responsibility to everyone who lives and works in Greater Sydney to efficiently manage the infrastructure for drinking water, recycled water, wastewater and stormwater.
IPART (the Independent Pricing and Regulatory Tribunal) determines our prices every 5 years. The process starts when we provide a price proposal outlining our proposed costs to service customers efficiently for the next 5-year period. IPART reviews our proposal, including public consultation, before it sets our prices for water, wastewater, recycled water, stormwater and other services. The prices you pay depend on the type of property and the services available in your area. They're adjusted for inflation each year on 1 July.
IPART issues its final report on our pricing for 2025–30 in September 2025. Our new prices will apply from 1 October 2025.