Procurement approach

The suppliers we partner with

We partner with an extensive range of suppliers to help us create thriving, liveable and sustainable cities. Our supply chain consists of small and medium local businesses through to large multinational companies. Our customers rely on us for consistent, high-quality services at affordable prices. This is why our supply partners must align with our policies, values and safety, governance, environmental and ethical standards.


Our procurement approach

We assess a company’s suitability through the procurement process, and we monitor it throughout the lifetime of our partnership. We treat all our suppliers as part of our team, so we expect them to follow our Supplier code of conduct (2MB) and Environmental policy (74KB), and the values expressed in the Living our values (2MB) guide.

Our procurement approach supports these objectives:

  • Value for money 
  • Fair and open competition
  • Easy-to-do business
  • Innovation
  • Economic, social and sustainability outcomes

Partnering for success and shared purchasing

On 1 July 2020, we started P4S: Partnering for Success (49KB), a new infrastructure and delivery model designed to deliver the best possible value for our 5 million customers. P4S simplifies our supply chain and delivers best-practice customer solutions for capital work projects. Under a 10-year partnership with 3 new regional delivery consortiums (RDCs) in the North, South and West, we will deliver end-to-end design, construction, maintenance and facilities management services. 

A key component of P4S is SP: Shared Purchasing (127KB), which is an innovative industry best-practice approach that simplifies the way we and our delivery partners purchase goods and services. You can express your interest in becoming one of our suppliers as part of shared purchasing at Supplier registration


Sydney Water Connections

A quarterly newsletter for our P4S partners and suppliers. To read the latest publication click here.


Australian small and medium enterprises (SMEs)

Small and medium businesses form a vital part of our supply chain. We already work with hundreds of small and medium businesses, and welcome expressions of interest from potential suppliers. 

The NSW Government recognises SMEs as businesses having: 

  • an Australian Business Number (ABN)
  • fewer than 200 full-time equivalent (FTE) employees.

If your business fits these criteria, you can express your interest in becoming a Sydney Water supply partner at Supplier registration


Modern slavery statement

Under the Modern Slavery Act 2018 (Cth), we must submit a modern slavery statement to the Minister for Home Affairs that will be available on a public register showing how we address slavery risks in our operations and supply chains.

We support the implementation of anti-slavery initiatives to ensure we detect and address modern slavery and human trafficking risks across our business and supply chain. We submitted our first modern slavery statement in March 2021. Our Modern Slavery Statement '21, which covers the 2020–21 financial year, is our second. This statement outlines the steps we’re taking to ensure the goods and services we procure aren’t the product of modern slavery. It also highlights that we’ve exercised due diligence when procuring goods and services from our suppliers.


Aboriginal Procurement Participation Plan

Sydney Water is committed to building and maintaining meaningful and respectful relationships with First Nations people of Australia made of Aboriginal and Torres Strait Islander people.  Sydney Water’s Aboriginal Procurement Participation Plan (APPP) sets out how we can provide opportunities to increase skills and economic participation within the State’s Aboriginal and Torres Strait Islander communities.

Contact us

We continually innovate the way we work with our supply partners to build lasting, productive relationships. To help us improve, we welcome hearing from existing and potential supply partners. If you have any feedback or questions, please email procurement@sydneywater.com.au.

We're committed to being fair, honest, safe and responsible in our dealings with suppliers. If you suspect corrupt behaviour from any of our staff or contractors, or you don't believe you've been given a fair go, please contact us