Business Update

Business Update August–October 2025

Find out what higher water prices will mean to you from 1 October, how to do the right thing with trade wastewater and Save Our Sinks, and about visionary Sydney Water projects that may impact your business.


The reason for price rises

On 1 October, water charges are going up. In September, you'll be able to see how your bill is affected. We want you to know you're making a direct contribution to services that matter to you.

Now, more than ever, it's critical to make a greater investment in the city's water network, the city's growth, housing, and water quality and reliability.
 


SOS: Save Our Sinks campaign sneak peek!

Watch the video and meet the singing sink, that makes you stop and think ... only water, detergent and soap down the sink. Then find out what you can do to Save Our Sinks (one sink at a time).
 


Pinpoint the projects that may interest you 

We have dozens of projects to build infrastructure, update systems, reduce pollution and make Greater Sydney more resilient. Which ones impact your business?

It's easy to check.

Now we provide up-to-date information in one place at Projects in your area. Maybe your local project is the wastewater infrastructure we're building to support businesses and homes in the booming precincts around the new Western Sydney International Airport – or something just as visionary. Just enter your suburb to find out how a project in your area may affect your business.
 


Quarterly water quality report summary

Our water quality monitoring program confirmed that Greater Sydney's drinking water remains high quality and safe from April to June 2025, meeting the high standards set by the Australian Drinking Water Guidelines.

You can find the detailed quarterly water quality report for your area at Water analysis under 'Water quality report'.
 


Your Customer Contract

Tell us if you're unhappy with our services. We're committed to resolving any issue you may have when dealing with us.
 


Past newsletters

View past editions of the Business Update newsletters that business customers receive with each bill.