WaterFix® Strata

Low flat price, big savings

Stratas with common water meters can save up to 25% on water bills. For a low flat charge of $44 per unit, WaterFix Strata can identify and fix costly issues across your complex.

See how much you have to gain

No surprises, no hidden costs

Case study: City highrise saves $64,000 a year

See how much you have to gain

Stratas that use too much water drive up levies and water bills for everyone. With WaterFix Strata, strata managers, committee members and strata unit owners can unlock big savings.

If your strata building has a common water meter and uses over 250 litres per bedroom, per day, you're eligible for WaterFix Strata. The first step? Request a free desktop assessment and find out your building's water use.

We'll determine if your strata's water usage is low, average or too high. We use your bedroom count plus historical water usage to compare your strata to best practice industry benchmarks. We can tell you if you're likely to find effective ways to save water.

For units with individual water meters, see WaterFix Residential. If you have questions, email us at waterfixstrata@​sydneywater.​com.au.

 

Free desktop assessment

Want to check your private water usage?
Over 87% of water usage in strata-managed buildings is due to residents' private water usage, mostly in showers. To check potential water savings in your apartment without involving the owners corporation, try WaterFix Residential.

No surprises, no hidden costs

If the desktop assessment confirms your strata's overall water use is too high, you're eligible for an obligation-free on-site audit to identify issues and provide a quotation. When you choose to go ahead, our fully licensed and experienced plumbers and specialist tradespeople will fix all identified issues for a transparent flat fee.

Our low flat fee of $44 per apartment is a callout fee that covers:

  • project management
  • labour and minor repairs where required
  • repair of tap and toilet leaks.

You can reassure your owners' committee that WaterFix Strata is value for money. We encourage you to compare solutions and quotes from other suppliers.

Some leaks aren't covered by WaterFix Strata
If the leak is between your water meter and your building, please contact a licensed plumber.
If the leak is coming from your water meter or meter tap or your property's pipes between the water meter and the street, we may fix it. Call 13 20 90 24/7.
If you think you have a leak but can't see it, do a leak test. Contact a specialist plumber or WaterFix Concealed Leaks.

Case study: City highrise saves $64,000 a year

Century Towers is a 52-storey residential building with 292 apartments in the Sydney CBD. Our free assessment identified extremely high water use. After the WaterFix Strata service, Century Towers found it saved 28 million litres per year – enough to fill more than 11 Olympic-size swimming pools.

Savings for strata management and residents added up to $17,000 a quarter.

From the initial inspection, WaterFix Strata identified many leaks and inefficient old fixtures. Our plumbers scheduled appointments with residents, and from start to finish the service took just over 2 weeks:

  • 602 toilet and tap leak repairs
  • 687 taps, mixers and showerheads replaced with water-efficient alternatives.

Century Towers accepted our performance agreement option. As a result, there were no up-front costs. There was no need to increase levies, and savings were redirected to other projects. As a bonus, all residents enjoy energy savings because they use less hot water.
 

In addition to toilets, taps and showerheads, there were opportunities to save in Century Towers' common areas. Image courtesy City of Sydney.

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