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All eligible pensioners in Greater Sydney are entitled to a rebate (or concession, or discount) on fixed service charges on each water bill. If you live in your own home and receive a pension from Services Australia or the Department of Veterans’ Affairs, or you have a Pensioner Concession Card or Veteran Gold Card, apply now. We'll make sure you start saving. Claim your pensioner rebate online, or call us on 13 20 92.
You qualify for a rebate if you have a Pensioner Concession Card from either Services Australia or the Department of Veterans' Affairs. You also qualify if you receive a Department of Veterans' Affairs Intermediate Rate pension, or you have a Veteran Gold Card that shows:
You won't be eligible for a pension rebate if you don't own your home. Your home can be:
We apply the rebate to the fixed service charges on each bill. Typical service charges for a house with water, wastewater and stormwater total $170.75 per quarter. The maximum rebate for these properties would be $141.46 per quarter.
Service | Maximum rebate |
---|---|
Water service | 100% of the quarterly service charge to a maximum of $12.35 |
Wastewater (sewerage) service | 86% of the quarterly service charge |
Stormwater (if applicable) | 50% of the quarterly service charge |
Pension rebates are calculated based on ownership and occupancy of the premises.
You may also be eligible for a rebate if we interrupt or limit our services to your property. Find out more from Our contract with you or by calling us on 13 20 92.