WaterFix® Insights

Join our free, invitation-only smart metering program

We've fast-tracked installation of smart meters for sites identified as our largest water users or sites we feel would benefit most from our service. Your site is among them. Now, we invite you to join an exclusive new water efficiency program. By alerting you to leaks and other potential issues, it could save you significant amounts of water and costs on your water bills.
 


About the program

Unlike mechanical meters that are read manually every 3 months, digital smart meters collect your site's water use readings automatically every hour. This enables us to provide insights to potential water saving opportunities for your organisation. The more water you currently use, the greater your potential to save.

What you'll get for free:

  • free customised analysis and insights on the site's weekly water use – we'll help you identify ways to lower costs
  • SMS, email or phone call notifications if we detect a potential leak
  • ongoing support to benchmark your organisation's water use and recommendations on efficiency improvements.

Detailed hourly reports reveal spikes in water use throughout the day.


Case study

You're a large shopping centre

Through details you provided when you signed up for this program, we know you shouldn't use water constantly overnight as the centre is closed. However, there’s a continuous flow pattern in your hourly water use readings. There could be a leak. We quantify the potential water loss and how much it's costing you. We offer existing Sydney Water services to help find and solve the leak.


How to sign up

To make your smart meter's weekly reports and analysis as relevant as possible, we need a few specifics about your site and how it uses water. Provide these details when you accept. It will take about 15 minutes. Your Sydney Water relationship manager or one of our Water Conservation Project Officers will contact you.


Your participation means a lot

The insights you gain about your water use are important to us, too. They'll inform programs we conduct to support major business developments throughout Greater Sydney in the future.

Want to know more?

Call us on 0458 502 725 8am–4pm Monday to Friday (except public holidays) or email smartmeters@sydneywater.com.au.