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Careers that make a difference
As Australia's largest water and wastewater service provider, we offer amazing job opportunities to people with diverse skills, mindsets and backgrounds.
Why join us
We bring together engineers, project managers, digital experts, field service workers, customer carers, corporate service professionals and more. The work we do has a tangible positive impact on people's lives. The diversity of our projects, roles and locations means great career development opportunities. We invest in our people to set and reach personal and professional goals, supported by some of the best mentors in the business. When you grow, we all grow.
We're looking for people who are passionate about working together to drive innovation, sustainability and exceptional customer experiences to ensure Sydney remains one of the most iconic and liveable cities in the world.
If you have any questions at all, get in touch.
What we offer
Our people and their jobs are as varied as the communities we serve. From our offices to our water resource recovery facilities, you can have one or several careers with us. Our job families include scientists, engineers, planners, environmentalists, data analysts, human resource specialists and dedicated maintenance crews, along with many varied financial, IT, marketing and support roles.
- Customer Experience is here for our customers. We're passionate about making things easy for them and considering them in everything we do, from creating accounts to answering their questions to resolving network faults.
- Customer and Stakeholder Engagement is the custodian of strategy, brand, reputation and customer experience. We also work closely with our economic regulator to ensure optimal outcomes for our organisation and our customers.
- Infrastructure Delivery plays a pivotal role in delivering projects on time and within budget. We plan, develop and deliver integrated water solutions to meet the needs of all our customers.
- Finance, Commercial and Digital provides strategic financial, commercial and digital services across our organisation. We're key to ensuring we're a successful and innovative business.
- People and Governance works with every team across the organisation, promoting safety, inclusion and learning to drive accountability, agility and innovation. We provide specialist advice and support, and ensure the business is properly governed. We focus on enabling delivery of strategic and customer outcomes, and enhancing the overall experience of our people.
- Water and Environment Services ensures we protect the environment while delivering quality and reliable water services to our customers, from planning to operation and management of water and environmental assets.
Current opportunities
Customer Interaction Centre
Our call centre delivers high-quality service experiences to our community. As one of the water sector's largest contact centres, we support more than 800,000 interactions each year across multiple channels. We help customers access the services they need quickly, easily and confidently, resolving enquiries, providing essential billing support and building trust.
If you're passionate about helping people, keen to grow your customer career and looking for a role where your work genuinely matters, this is the perfect role.
Sydney Water Laboratory Services
If you're driven by purpose and want your scientific passion and expertise to make a real impact, we'd love to have you on our lab team as a water quality analyst. Find out more and be first in line for upcoming opportunities over the next 12 months. Your work will directly support vital environmental and public health outcomes that keep communities thriving.
Early talent programs
We offer a wide range of opportunities if you're just starting out.
- Our 27-month graduate program lets you innovate to meet the challenges of our growing cities.
- A traineeship introduces you to almost limitless career opportunities. We provide you with all the training and personal development you need.
- Our intern program offers practical, on-the-job experience while you're at university.