Log in
WaterFix® Residential
Save water, save money, get great deals
WaterFix Residential is one of the ways we can help you save water at home. Our qualified plumbers are available 7:30am–5pm Monday to Friday, and 8am–4pm on Saturdays (excluding public holidays). Request a WaterFix Residential appointment online 24/7, or call us on 1800 807 475 7:30am–5pm Monday to Friday (except public holidays).
How we help you save
You can save water and money each year by fixing leaks and installing water-efficient devices. How much could you save in your home?
- Replacing inefficient taps with WELS 4-star rated taps can reduce water use by up to 52%.
- Replacing an inefficient showerhead with a WELS 4-star rated showerhead can reduce water use by up to 50%.
- Replacing a single-flush toilet with a WELS 4-star rated dual-flush toilet can reduce water use by up to 63%.
For over 20 years, our plumbers have helped residential customers like you save over 300 million litres of water and reduce water bills.
Services we provide
- All services provided by qualified plumbers.
- If you have a visible leak, they'll discuss any repair work needed, suggest water-efficient devices, and do any additional repairs you agree to.
- They can supply and install new showerheads, taps and toilets. Choose from our Water Efficiency Labelling and Standards (WELS) 4-star standard range (with 3-month workmanship warranty), or provide the item yourself.
- Prices include removal and disposal of existing items, and installing new ones. You're welcome to compare quotes from your local plumber.
- Charges will be added to your next Sydney Water bill.
Find all our economical services on the WaterFix Residential schedule of services and charges and see the WaterFix Residential terms and conditions.
Repairs for leaks you can see
Our special offer on repairing visible tap and toilet leaks can save you from $33 to $66. Reduced callout fee of $33 ($11 first callout fee for eligible pension card holders) applies.
Taps
Minor indoor tap leak repair
$0 per leak (normally $33)
Leaking outdoor tap replacement
$0 per tap (normally $44)
Flick mixers, ceramic cartridge taps and quarter-turn mixing taps not included in special offer.
Toilets
Outlet washer replacement
$0 (normally $33)
Inlet valve replacement
$0 (normally $66)
Mini stop tap replacement
$0 (normally $66)
Cracked or leaking cisterns and toilet pans, and concealed cisterns and pans, not included in special offer.
Tap set replacement
Reduced callout fee of $33 ($11 first callout fee for eligible pension card holders) applies to all new tap set installations. All prices include removing and disposing of your existing tap set, plus supplying and installing your new one. Our plumber may need additional materials at extra cost.
Showerhead replacement
Our special offer on replacement showerheads will save you up to $144. Reduced callout fee of $33 ($11 first callout fee for eligible pension card holders) applies. All prices include removing and disposing of your existing showerhead, plus supplying and installing your new one. Our plumber may need additional materials at extra cost.
Toilet suite replacement
Our discounted offer to replace a single-flush toilet means savings of up to 50%. Reduced callout fee of $33 ($11 first callout fee for eligible pension card holders) applies. Prices include removing and disposing of your existing toilet suite, plus supplying and installing your new one. Our plumber may need additional materials at extra cost.
Customer testimonials
"We would like to pass on a huge thanks to both plumbers for the outstanding customer service … they did a terrific job in installing the shower heads the garden taps and managed to squeeze in a few leak repairs …"
Anna, Picnic Point
"Easy to schedule, quick to get a reply … the plumber turned up according to the appointment time and at a very reasonable call out fee."
Yoshi, Wahroonga
"Our plumber visited us today. He was … able to fix and finalise the job in good shape within 10 minutes. We congratulate Sydney Water for your excellent WaterFix program …"
Rudy, Earlwood
"We would like to give a special thanks and appreciation to the people at WaterFix. … The WaterFix program is a great concept. And we are very appreciative of what has been done for us ..."
Carla, Matraville
In your language – عربي , 中文 , tiếng Việt
131450لدينا معلومات مفيده متوفرة Aباللغة العربية او بأمكانك الاتصال بنا عبر خدمة الترجمة المجانية على
我们提供简体中文的有用信息，您也可以使用我们的免费翻译服务致电 13 14 50。
我們提供繁體中文的實用信息，您也可以撥打13 14 50使用我們的免費翻譯服務。
Chúng tôi cung cấp thông tin hữu ích bằng tiếng Việt. Bạn cũng có thể gọi dịch vụ dịch thuật miễn phí của chúng tôi theo số 13 14 50.