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Save water, save money, get great deals
WaterFix Residential can help you save water at home by fixing visible leaks at no cost and installing WELS 4-star rated fittings at great prices.
Or call us on 1800 807 475 7:30am–5pm Monday to Friday (except public holidays).
How we help you save
Fixing visible leaks and replacing old fittings can make a big difference to how much water your household uses.
- Taps: Replacing inefficient taps with WELS 4-star rated taps can reduce water use by up to 52%.
- Showerheads: Replacing an inefficient showerhead with a WELS 4-star rated showerhead can reduce water use by up to 50%.
- Toilets: Replacing a single-flush toilet with a WELS 4-star rated dual-flush toilet can reduce water use by up to 63%.
Our qualified plumbers are available 7:30am–5pm Monday to Friday, and 8am–4pm on Saturdays (excluding public holidays).
Contractor licence number 212277C
WaterFix Residential services
- All services are provided by qualified plumbers.
- For visible leaks, we discuss required repair work, suggest water-efficient devices, and do additional repairs you agree to.
- We can supply and install new showerheads, taps and toilets. Choose from our Water Efficiency Labelling and Standards (WELS) 4-star standard range (with 3-month workmanship warranty), or provide the item yourself.
- Prices include removal and disposal of existing items, and installation of new ones. You're welcome to compare quotes from your local plumber.
- Charges will be added to your next Sydney Water bill.
Find all our economical services on the WaterFix Residential schedule of services and charges and see the WaterFix Residential terms and conditions.
Or call us on 1800 807 475 7:30am–5pm Monday to Friday (except public holidays).
Repairing leaks you can see
WaterFix Residential plumbers can repair minor visible leaks from taps or toilets on your property.
Taps
Minor indoor tap leak repair
$0 per leak + callout fee
Leaking outdoor tap replacement
$0 per tap + callout fee
Flick mixers, ceramic cartridge taps, quarter-turn mixing taps
As quoted + callout fee
Toilets
Outlet washer replacement
$0 + callout fee
Inlet valve replacement
$0 + callout fee
Mini stop tap replacement
$11 + callout fee
Cracked or leaking cisterns and toilet pans, concealed cisterns and pans
As quoted + callout fee
Tap replacement
We can install tap sets from the range below at the quoted prices. We can also install tap sets that you supply. Price for labour only depends on your tap set, plus callout fee. The plumber may require additional materials at extra cost.
Showerhead replacement
We can install showerheads from the range below at the quoted prices. We can also install showerheads that you supply. Price for labour only is $11 for each replacement, plus callout fee. The plumber may require additional materials at extra cost.
Toilet replacement
We can install toilets from the range below at the quoted prices. We can also install a toilet that you supply. Price for labour only is $220 each replacement ($110 to replace single-flush toilet), plus callout fee. Make sure your new toilet is a compatible replacement. Complete the WaterFix Residential toilet checklist and call us on 1800 807 475 7:30am–5pm Monday to Friday (except public holidays). The plumber may require additional materials at extra cost.
What our customers say
"They turned up on time. Fantastic description of what was available. We had our problems fixed without a fuss. He installed new taps for us and then offered a free showerhead. The showerhead is so good!!!! Might not be as water efficient because we are spending more time under it. Thank you Sydney Water for a fantastic service."
Jeremy, Cordeaux Heights
"All the plumbing problems were fixed to our satisfaction. Charges were competitive. Plumber was courteous and respectful in dealing with us, knew his job well."
Jagdis, Potts Hill
"WaterFix was extremely good to deal with and the plumber they sent was on time and very professional thank you."
Emanuel, Bringelly
"Tony, was punctual, very polite, he also clearly explained the necessary procedures and completed the tasks very professionally. Tony was very clear in letting us know any relevant details. We appreciate Sydney Water and WaterFix; it is a great and important service for the community."
Edward, The Ponds
"I really appreciate the Sydney Water to provide this service for confused customers like me. It's extremely hard for me to understand the commercial plumber's quote, however this was pretty clear with Sydney Water's service."
Krishna, Acacia Gardens
"The complete process was seamless. The customer care call explained the process well. The visiting plumber shared everything well in advance."
Nidhi, Stanhope Gardens
