The name on the account is linked to the property title deed. NSW Land Registry Services will automatically update our records to reflect any changes. We'll keep sending bills and other communications to the mailing address or email address we have on record for the property until this happens.
If you'd like to redirect the bill, you can log in to My Account and add the property. You will need a copy of the bill to do this. If you don't have a copy of the bill, notify us using the form below to be authorised on the account.