If you need a new connection for a business development, you need to make sure your business can access our pipes for water and wastewater services. You need our permission to connect even if your local council has approved your development. So if you own or manage a business, make sure you know the requirements around connecting or disconnecting.
A connection gives you access to our pipes so you can use our services. When you've submitted your building plans to us and applied for our Section 73 Compliance Certificate, you can apply to connect or disconnect at Sydney Water Tap in. This includes:
You need our permission to connect, even if your local council has approved your development.
If you're a property owner, apply for a new connection or disconnection at Sydney Water Tap in. You can also engage a plumber, hydraulic consultant or other service provider to make an application on your behalf. These providers are not Sydney Water employees and may charge an additional fee on top of our charges.
If we approve your connection, we'll give you written permission with conditions of connection. Property owners are responsible for meeting all our conditions, including:
If your connection has ongoing obligations, such as managing trade wastewater, we'll have an additional services agreement with you. Find out more about agreements.
The property owner is responsible for:
Read more about the plumbing process for connections and disconnections.