Prices for your business

Latest pricing for non-residential properties

These are the fixed service charges and water usage charges that apply to non-residential properties such as commercial and industrial properties and strata units.


What we bill you for

For a business, charges depend on what connections you have and what you do at the property. They can include:

  • fixed charges for being connected to our networks such as water, wastewater and stormwater
  • usage charges for water and wastewater
  • trade waste charges for managing and treating trade wastewater from your property.

Our service charges (fixed charges) apply each quarter, but are calculated using a daily rate. The July and October quarters have 92 days, while the January quarter has 90 days and the April quarter has 91 days. The charges below are for the maximum 92-day quarter. Some trade wastewater charges are also calculated as a daily rate.


Water service charge

You pay a fixed charge for your connection to our water supply. How much you pay depends on:

  • the size of your meter
  • how many properties share your meter
  • how many meters your property has.

Individual meter charge

 

Meter size 2023–24 charge 2024-2025 charge^

20 mm

$17.83 a quarter

$16.90 a quarter

25 mm

$27.86 a quarter

$26.40 a quarter

32 mm

$45.65 a quarter

$43.25 a quarter

40 mm

$71.33 a quarter

$67.59 a quarter

50 mm

$111.45 a quarter

$105.61 a quarter

80 mm

$285.31 a quarter

$270.35 a quarter

100 mm

$445.80 a quarter

$422.42 a quarter

150 mm

$1,003.14 a quarter

$950.54 a quarter

200 mm

$1,783.36 a quarter

$1,689.85 a quarter

250 mm

$2,786.49 a quarter

$2,640.39 a quarter

300 mm

$4,012.55 a quarter

$3,802.17 a quarter

500 mm

$11,145.98 a quarter

$10,561.58 a quarter

600 mm

$16,050.21 a quarter

$15,208.67 a quarter

^ The 2024–25 charges include $5.46 each quarter to recover additional costs from Sydney Desalination Plant operating from April 2023 to March 2024. This is based on a 20 mm meter. The additional cost increases with the meter.

No water meter charge

Charge for 2023–24 charge 2024–25 charge^

Your unmetered water

$138.97 a quarter

$138.03 a quarter*

^ The 2024–25 charges include a maximum of $5.46 each quarter to recover additional costs from the Sydney Desalination Plant operating from April 2023 to March 2024.
* If
dam levels for Greater Sydney drop below 60%, the unmetered charge will increase to $180.68 until dam levels are back over 70%.

Shared water meter charge

If you share a meter with other units, you pay part of the quarterly fixed charge for your water connection. We calculate this by dividing the charge for your size meter by the number of units in your complex.

Sydney Olympic Park recycled water service charge

If you're in the Sydney Olympic Park area and have recycled water, you pay this fixed charge each quarter. This is for the connection to the recycled water service. How much you pay depends on the size of your meter. We collect this money for the Sydney Olympic Park Authority.

Meter size 2023–24 charge 2024–25 charge

20 mm

$4.46 a quarter

$4.22 a quarter

25 mm

$6.97 a quarter

$6.60 a quarter

32 mm

$11.41 a quarter

$10.81 a quarter

40 mm

$17.83 a quarter

$16.90 a quarter

50 mm

$27.86 a quarter

$26.40 a quarter

80 mm

$71.33 a quarter

$67.59 a quarter

100 mm

$111.45 a quarter

$105.61 a quarter

150 mm

$250.79 a quarter

$237.64 a quarter

200 mm

$445.84 a quarter

$422.46 a quarter

250 mm

$696.62 a quarter

$660.10 a quarter

300 mm

$1,003.14 a quarter

$950.54 a quarter

500 mm

$2,786.49 a quarter

$2,640.40 a quarter

600 mm

$4,012.55 a quarter

$3,802.17 a quarter


Wastewater (sewerage) service charge

You pay a fixed charge each quarter to connect to our wastewater system. How much you pay depends on:

  • the size of your meter
  • how many meters you have
  • your discharge factor (see the percentage on your bill).

From 1 July 2020, the deemed wastewater usage charge no longer applies. In our pricing determination for 2020–24, IPART (the Independent Pricing and Regulatory Tribunal) decided that all non-residential properties are charged for wastewater usage based on their discharge factor only, without the allowance that was in the wastewater service charge. For more information, read about Wastewater charges for non-residential properties policy.

IPART also determined a minimum wastewater service charge for non-residential properties of $104.47 a quarter, which is 75% of the 20 mm service charge. Previously, the minimum charge was equivalent to the residential wastewater service charge.

Individual water meter charge

These prices assume a 100% discharge factor. This charge also contains an amount to fund projects, specifically the Refresh Vaucluse and Diamond Bay project. 

Charge for individual meter

2023–24 charge

2024–25 charge

20 mm

$138.91 a quarter

$139.29 a quarter

25 mm

$217.04 a quarter

$217.64 a quarter

32 mm

$355.61 a quarter

$356.58 a quarter

40 mm

$555.64 a quarter

$557.16 a quarter

50 mm

$868.18 a quarter

$870.56 a quarter

80 mm

$2,222.55 a quarter

$2,228.64 a quarter

100 mm

$3,472.74 a quarter

$3,482.25 a quarter

150 mm

$7,813.69 a quarter

$7,835.09 a quarter

200 mm

$13,890.99 a quarter

$13,929.05 a quarter

250 mm

$21,704.68 a quarter

$21,764.14 a quarter

300 mm

$31,254.74 a quarter

$31,340.37 a quarter

500 mm

$86,818.72 a quarter

$87,056.58 a quarter

600 mm

$125,018.95 a quarter

$125,361.47 a quarter

Shared water meter charge

If you share a meter with other units, you pay part of the quarterly fixed charge for your wastewater connection. We calculate this by dividing the charge by the number of units in your complex.

No water meter charge

Charge for 2023–24 charge 2024–25 charge

Your unmetered wastewater

$155.46 a quarter

$155.89 a quarter


Stormwater service charge

You pay this charge if you're in one of our stormwater drainage areas. This is to manage the large trunk drains in our stormwater system. This charge also contains an amount to fund projects, specifically improving waterway health across Sydney.

You may be eligible for a discount if you collect and reuse stormwater on your property. To apply:

To find out where our stormwater areas are, refer to our stormwater catchment map.

If you're in a unit, you'll pay the same charge as 200 m2 or less.

Property size 2023–24 charge 2024–25 charge

200 m2 or less

$7.09 a quarter

$7.11 a quarter

201 m2 to 1,000 m2 or low impact

$22.17 a quarter

$22.23 a quarter

1,001 m2 to 10,000 m2

$127.99 a quarter

$128.34 a quarter

10,001 m2 to 45,000 m2

$568.01 a quarter

$569.57 a quarter

45,001 m2 or more

$1,419.67 a quarter

$1,423.55 a quarter


Water usage charges

If you have a meter, you pay for the amount of water you use. If you're in a recycled water area, you'll also pay for the recycled water you use.
 

Drinking water charge

Charge for 2023–24 charge 2024–25 charge

Your water usage

$2.67 a kilolitre

$2.67 a kilolitre^

^ If dam levels for Greater Sydney drop below 60%, the water usage charge will increase to $3.61 a kilolitre until dam levels are back over 70%.

Recycled water charge

Charge for 2023–24 charge 2024–25 charge

Your recycled water usage

$2.40 a kilolitre

$2.40 a kilolitre

Sydney Olympic Park recycled water charge

We collect this money on behalf of Sydney Olympic Park Authority.

Charge for 2023–24 charge 2024–25 charge

Your recycled water usage

$2.52 a kilolitre

$2.52 a kilolitre#

# If dam levels for Greater Sydney drop below 60%, the water usage charge will increase to $3.46 a kilolitre until dam levels are back over 70%.


Wastewater (sewerage) usage charge

From 1 July 2020, the deemed wastewater usage charge no longer applies. In our pricing determination for 2020–24, IPART (the Independent Pricing and Regulatory Tribunal) decided that all non-residential properties are charged for wastewater usage based on their discharge factor only, without the allowance that was in the wastewater service charge. For more information, see Wastewater charges for non-residential properties fact sheet.
 

Charge for 2023–24 charge 2024–25 charge

Your wastewater usage

$1.36 a kilolitre

$1.36 a kilolitre


Trade wastewater charges

You may pay these charges if you discharge trade wastewater into our wastewater (sewerage) system. To find out more, read about trade waste fees.


Rouse Hill charges

The Rouse Hill area has 2 unique charges because it has a complete water cycle management program. To see if your property is in the Rouse Hill stormwater charging area, refer to our stormwater catchment map.

Stormwater drainage charge

This fixed charge is to cover the cost of managing bush regeneration, weed control and trash racks on this purchased land. It helps us to maintain the waterways and wetlands used to drain stormwater. How much you pay depends on the size of your property.

Property size 2023–24 charge 202425 charge

Less than 1,000 m2

$36.42 a quarter

$36.52 a quarter

More than 1,000 m2

(Your land area ÷ 1,000) x $36.42 = Your charge a quarter

(Your land area ÷ 1,000) x $36.52 = Your charge a quarter

Land charge

There's a fixed land charge for new customers connecting to the system from 1 July 2012. It applies for 5 years, or 20 quarters. The charge helps buy the floodways and flood-prone land that become part of the stormwater drainage system.

Charge for 2023–24 charge 2024–25 charge

Land

$96.67 a quarter

$96.93 a quarter


Metered standpipe charges

If you own an approved metered standpipe, you pay service and usage charges. The service charge will depend on your standpipe's meter size. You pay a set price for each kilolitre of drinking water you use.

Service charge

Meter size

2023–24 charge

2024–25 charge

25 mm

$27.86 a quarter

$26.40 a quarter

32 mm

$45.65 a quarter

$43.25 a quarter

Water usage charge

Charge for

2023–24 charge

2024–25 charge

Your water usage

$2.67 a kilolitre

$2.67 a kilolitre^

^ If dam levels for Greater Sydney drop below 60%, the water usage charge will increase to $3.61 a kilolitre until dam levels are back over 70%.


Service charge exemption

You can claim an exemption from fixed service charges if you are:

  • a public charity
  • a not-for-profit child care centre
  • a private school
  • a not-for-profit aged care facility
  • a religious body
  • responsible for public or crown land
  • the Aboriginal Land Council and you don't use the property for profit
  • a council that owns a public swimming pool.

You'll still pay for:

  • water usage
  • wastewater (sewerage) usage.

We need your articles of association, memorandum of association or constitution to assess your eligibility. If you're a council, we need a letter that confirms your pool is a category 2 business and it earns less than $2 million a year.

To apply for an exemption

Email your claim to CaseManagementTeam@sydneywater.com.au or post it to:

Sydney Water
Case Management Team
PO Box 399
PARRAMATTA  NSW  2124


Why are there additional costs?

Our prices are set by the Independent Pricing and Regulatory Tribunal (IPART) for a 4-year period. In 2020 when our prices were set, the Sydney Desalination Plant (SDP) was not operating and so the costs associated were not included in the base water service charges. Instead, a provision was made for Sydney Water to recover costs the following financial year if water from the SDP was needed.

 

The plant was initially turned on as part of the Metropolitan Water Plan when dams in Greater Sydney dropped below 70%. Although dam levels have risen and Greater Sydney is no longer in drought, the SDP has continued to supplement Sydney’s rainfall-dependent supply. This has reduced pressure on our water filtration plants and network through various weather events and enables us to respond to Greater Sydney's water demand.

 

From July 2023, the Greater Sydney Water Strategy (successor to the Metropolitan Water Plan) states the rules for operating the SDP should optimise its contribution to water supply security and drought management. Put simply, the SDP will be a permanent water source for Greater Sydney going forward. The costs associated will be built into future pricing proposals.