Retail food trade wastewater

Compliance, savings and sustainability go hand in hand

Removing solids, oils and grease from your wastewater at the source helps reduce the number of blockages and overflows on your property, in our system and in the environment. Whether your business is a restaurant, café, commercial kitchen or takeaway, we can help you to save water, save money and do the right thing by our waterways.


Don't even sink about it

Using sinks, toilets, drains and grease traps as garbage bins might seem an easy option, but they're not rubbish bins.

Never put food scraps or waste oil into a sink or grease trap.

The Don't even SINK about it campaign was created in partnership with Restaurant & Catering Australia (R&CA)The aim is to help businesses like yours not only understand our wastewater requirements, but add to your bottom line by saving water and managing waste more sustainably.

Check out our practical Don't even sink about it fact sheets. They were developed especially for retail food businesses like yours. They'll help you understand and minimise the impacts of your retail food trade wastewater.

Retail food trade fact sheets

Fact sheet What you'll learn
Fact sheet: What you'll learn:

The waste from a food business has a much higher concentration of fat, oil and grease than your average home and there's a lot more of it. Find out how we deal with it, and what you can do to help.

Fact sheet: What you'll learn:

Solid waste like food scraps should go in the bin, and liquid waste like cooking oils should be recycled. It's easy to adopt sustainable practices in your food business.

Fact sheet: What you'll learn:

Save money by managing water efficiently and contribute to a sustainable environment. Follow these practical tips for creating a better life for you, your staff and Greater Sydney.

Fact sheet: What you'll learn:

What you put into the sink can end up in our oceans and rivers. Find out what you can do to help prevent solids from blocking your plumbing and our wastewater system (sewer), and disrupting treatment processes.

Fact sheet: What you'll learn:

What are your obligations, and what services do we offer? Find out about our agreement with you, and our services, fees and charges.

Fact sheet: What you'll learn:

What are your obligations when using a food waste technology product before discharging to our wastewater network? Find out about available products and your requirements when using them to manage food waste.


In-floor bucket trap

An in-floor bucket trap may be one of your requirements.

Your business requirements

Retail food businesses (and any other business using a grease trap to discharge wastewater) must have a connection agreement. So before you start operating your business and installing your pre-treatment, go to Sydney Water Tap in® and apply to discharge trade wastewater into the wastewater system. Simply follow the steps in the approval to discharge commercial trade wastewater process.

Before we can give our approval, your business will have to meet our requirements, which will probably include:

  • an approved grease trap installed by a licensed plumber and properly maintained
  • in-floor and in-sink waste bucket traps in all prep sinks and floor wastes in all food-preparation areas
  • a boundary trap with a gravity connection to our wastewater system
  • a backflow containment device at the property boundary or directly after the water meter
  • a tap within 5 metres of any pre-treatment equipment (such as a grease trap) with a backflow prevention device on the inlet side of the tap.

You must not pour waste oil down the drain or into your grease trap. Instead, collect any waste oil from deep frying or barbecues and store it in sealed containers in properly bunded areas and have an oil recycler collect it. If you have a grease trap, you must use an approved Wastesafe transporter to clean it (pump it out) at the frequency we set.

Find out more from these fact sheets: Food waste processing customer guide (711 KB)What commercial business customers need to know (98 KB). and Pre-treatment equipment: Everything you ever wanted to know about grease traps (153 KB).


Protect waterways and add to your bottom line

All wastewater enters our system as biosolids, recycled water or treated wastewater. We're equipped to handle it. But discharging solid materials and grease in your trade wastewater has consequences. It has the potential to damage your property's plumbing and our wastewater system. Blockages smell bad, cause overflows and are expensive to fix. Wastewater overflows have a huge impact on our waterways.

By managing your resources and disposing of waste responsibly, you can help protect Greater Sydney's waterways – and maybe even add to your bottom line. You can do it. See our Saving water in your food business (129 KB) fact sheet.


Tips for managing waste


What's in your wastewater

Commercial trade wastewater from retail food businesses contains organic material that can cause odours and accelerate corrosion in our wastewater system. It also contains greasy waste, which can become solid and block our systems, causing wastewater to overflow into the environment or even backflow into your premises. By producing less waste and following the requirements of your connection agreement, you can minimise the impacts of your retail food trade wastewater.

Pollutants and impacts from food retail businesses

Source

Possible effects

Source

:

Food solids
Trade wastewater contains food particles from plate leftovers and pot cleaning.

Possible effects

:
  • Blocked drainage within your premises, creating expensive plumbing bills
  • Damage to our pumps and extra load on the wastewater treatment processes, making it more costly to treat the wastewater
  • Blocked wastewater pipes, causing wastewater to back up and overflow

Source

:

Fats, oils and grease
Trade wastewater from washing up includes food particles and sauce, gravy, salad dressing and meat juice residue.

Possible effects

:
  • Blocked drainage on your premises, creating expensive plumbing bills
  • Blocked wastewater pipes, causing wastewater to back up and overflow

Source

:

Biochemical oxygen demand (BOD)
Trade wastewater contains small particles of food, gravy and sauce residues and sugars. This organic material is a readily accessible food source for microorganisms present in the wastewater system (sewer).

Possible effects

:
  • Odours in your premises or in the wastewater system
  • Accelerated corrosion in our wastewater system, causing wastewater to leak into the environment and require costly repairs

Source

:

Temperatures above 25 °C
High-temperature dishwashers release wastewater at high temperatures.

Possible effects

:
  • Accelerated corrosion in our wastewater system, causing wastewater to leak into the environment and require costly repairs
  • Barriers that stop your grease trap from working properly
  • Greasy wastewater entering our system, causing blockages because oil and grease aren't cool enough to separate in the grease trap

Find out more about saving water
See our water efficiency tips for business to learn how to monitor and manage your water use. Larger businesses can check out our special offers from WaterFix Commercial.