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Claim your pensioner rebate

Fill in this form or call us

Eligible pensioners in Greater Sydney are entitled to a discount on the fixed service charges on their water bill. The discount is for people who own their home and receive a pension from Services Australia or the Department of Veterans’ Affairs, or have a Pensioner Concession Card or Veteran Gold Card. If that's you, fill in this form or call us on 13 20 92. Once we confirm you're eligible, we'll apply the rebate to your next bill.

Multiple owners
If more than one pensioner owns the property and also lives there, they need to complete a separate application form.

Please enter your name as it appears on your pension card. All fields are compulsory.

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Thank You Panel

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Thank You Panel

FormName

Your details

First name

Last name

Phone

Account number

Property address

Are you the owner of this residence?

Yes

Do you live in this residence?

Yes

Concession card number

Card start date (DD/MM/YYYY)

I understand Sydney Water will verify my details with Services Australia (the Agency) or the Department of Veterans' Affairs.

Security check

Your privacy

We're collecting your personal information to verify and apply a pension rebate to your account. We may also use your information to contact you about important account information, service updates and interruptions. Find out how we manage your privacy.

This service is currently unavailable.

We're improving our site and can't receive your pensioner rebate claim at the moment.

Please call us on 13 20 92 or try again later. We apologise for any inconvenience.

We've received your request for a pensioner rebate

We'll send an email with more details shortly. Please keep it in case you need to contact us about your request.

We can help you save money and water by fixing leaks and installing water efficient devices in your home. To learn more, visit WaterFix Residential or call us on 1800 807 475.