Authorised representative
A person or organisation legally permitted to act on behalf of the property owner when dealing with us, eg Power of Attorney.
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Fill out the application form
If you have a mechanical water meter and you'd prefer it to be a remotely read meter, complete this form. When you enter your account number and meter serial number, you'll see the cost based on the size of your meter. If you have trouble completing the form, email us at metermaintenance@sydneywater.com.au.
If possible, please provide photos of your current meter.
How to read a mechanical meter
The whole black number (or white number reversed out of black) is the kL. It's the only number required to calculate water use. The red numbers or dials are the litres. The location of the serial number varies. It depends on the brand of the meter. The meters below are our most current mechanical meters.
How to read a metered standpipe
All the numbers on the dials (plus the number the black pointer points to, if there is one) are the kL. You don't need to read the red pointers. The location of the meter serial number varies. It depends on the brand of the meter. The metered standpipes below are typical.
How to read a smart meter
Smart meters (digital meters) provide accurate, real-time data automatically and help identify costly hidden leaks early. In addition to kL, some smart meters also display other information, such as flow rates.