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Understand the information on your bill
Your water bill provides information like your account number, online ID, the serial number of your water meter and your current charges.
Typical quarterly Sydney Water bill
1 Account number identifies your property.
2 Fixed charges are for your connections to our water, wastewater and stormwater services (if applicable). Use our fixed charges calculator to find out what they'll be.
3 Usage charges cover the amount of water used at your property over the past billing cycle. If there is a price change during the billing cycle, we'll pro rata the charge based on the number of days.
4 Online ID is your unique property owner ID. You need it to register for My Account.
5 Payment number is the unique reference number you use to pay your bill. You also need it to register for My Account.
6 Water meter details include your meter serial number, the readings on it, the period the charge covers and how much water was used.
