Your water bill tells you more than what you owe for the water you've used (usage charges) and the services that keep your water flowing (fixed charges). It also provides information like your account number and online ID, plus the serial number of your water meter. You'll find more in our prices.
1 Account number identifies your property.
2 Fixed charges are for your connections to our water, wastewater and stormwater services (if applicable). Use our fixed charges calculator to find out what they'll be.
3 Usage charges cover the amount of water used at your property over the past billing cycle.
4 Online ID is your unique property owner ID. You need it to register for My Account.
5 Payment number is the unique reference number you use to pay your bill. You also need it to register for My Account.
6 Water meter details include your meter serial number, the readings on it, the period the charge covers and how much water was used.