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Request a WaterFix® Residential appointment

We'll call you back to confirm

Complete this form to book a WaterFix Residential plumber. If you have questions, call 1800 807 475 7:30am–5pm Monday to Friday (except public holidays).

Low $44 standard callout fee
For customers receiving a pension rebate, the first callout is just $16.50.
All Saturday appointments incur an additional $44 surcharge.

Leaks WaterFix Residential doesn't cover

If the leak is between your water meter and your building, please contact a licensed plumber.
If the leak is coming from your water meter or meter tap or your property's pipes between the water meter and the street, we may fix it. Call 13 20 90 24/7.
If you think you have a leak but can't see it, do a leak test. Contact a specialist plumber or WaterFix Concealed Leaks.

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FormName

propertyNumber

isOwner

propertyNo

Your property

Do you own and live in the property?

Yes

If you're a landlord or a tenant, you'll need a signed consent form to participate in our WaterFix Residential program.
Download a sample consent letter.

No files attached

JPG, PNG & PDF files accepted

Account number

Use property address

Property address

Which WaterFix Residential products and services do you need?

Your details

Given name

Family name

Mobile number

Terms and conditions

I have read and agree to the WaterFix Residential terms and conditions.

Security check

Your privacy
We're collecting your personal information to book your WaterFix Residential appointment. Sydney Water, and our contractor, will use the information to provide you with this service. Find out how we manage your privacy.

This service is currently unavailable
We can't receive your WaterFix Residential booking request form at the moment.
Please try again later or call us on 1800 807 475 7:30am–5pm Monday to Friday (except public holidays).

We've received your request for a WaterFix Residential appointment

We'll call you as soon as possible to arrange an appointment. During busy periods, this may take a few working days. In the meantime, have a read of our terms and conditions.