Georges River Network Odour Reduction Program

Fairfield WRRF

There were no new odour reports for the Fairfield WRRF in March 2025

Liverpool WRRF

There were no new odour reports for Liverpool WRRF in March 2025.

Glenfield WRRF

There were 5 new odour reports for Glenfield WRRF in March 2025 .

• 1 March  - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was caused by the facility
• 20 March - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was not caused by the facility
• 24 March - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was not caused by the facility
• 26 March - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was not caused by the facility
• 28 March - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was not caused by the facility

We regularly monitor the performance of the Georges River wastewater network to make sure our operations are having minimal impact to our customers and neighbours.

In February 2025, we received 7 new odour reports from neighbours in the Georges River wastewater network.

If you have noticed wastewater odours in your area and would like to report them to us, please complete an odour report. Links to the reporting tool can be found at the top of this page.

Fairfield WRRF

There were no new odour reports for the Fairfield WRRF in February 2025

Liverpool WRRF

There were 4 new odour reports for Liverpool WRRF in February 2025.

• 3 February - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was not caused by the facility
• 12 February - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was not caused by the facility
• 13 February - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported may have been caused by the facility
• 21 February - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was not caused by the facility

Glenfield WRRF

There were 3 new odour reports for Glenfield WRRF in February 2025 .

• 22 February - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was not caused by the facility
• 25 February - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was caused by the facility
• 28 February - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported was caused by the facility

We regularly monitor the performance of the Georges River wastewater network to make sure our operations are having minimal impact to our customers and neighbours.

In January 2025, we received 7 new odour reports from neighbours in the Georges River wastewater network.

If you have noticed wastewater odours in your area and would like to report them to us, please complete an odour report. Links to the reporting tool can be found at the top of this page.

Fairfield WRRF

There were 0 odour reports for the Fairfield WRRF in January 2025

Liverpool WRRF

There were 4 new odour reports for Liverpool WRRF in January 2025.

• 8 January - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour may have been caused by the facility
• 20 January - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour may have been caused by the facility
• 23 January - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour may have been caused by the facility. Residents of chipping Norton were notified of the oxidation pond cleansing which would likely increase odour in this area.
• 30 January - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour was not caused by the facility

We regularly monitor the performance of the Georges River wastewater network to make sure our operations are having minimal impact to our customers and neighbours.

In December 2024, we received 3 new odour reports from neighbours in the Georges River wastewater network.

If you have noticed wastewater odours in your area and would like to report them to us, please complete an odour report. Links to the reporting tool can be found at the top of this page.

Fairfield WRRF

There were 0 odour reports for the Fairfield WRRF in December 2024.

Liverpool WRRF

There were 0 odour reports for Liverpool WRRF in December 2024.

Glenfield WRRF

There were 3 odour reports for Glenfield WRRF in June 2024.

• 2 December – report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour was not caused by the facility.
• 10 December - report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour was not caused by the facility.
• 17 December- report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour was caused by the facility 

We regularly monitor the performance of the Georges River wastewater network to make sure our operations are having minimal impact on our customers and neighbours.

This includes monitoring for wastewater odours coming from the network.

In November 2024, we received no new odour reports from neighbours in the Georges River wastewater network.

If you've noticed wastewater odours in your area and would like to report them to us, please complete an odour report. Links are at the top of this page.

We regularly monitor the performance of the Georges River wastewater network to make sure our operations are having minimal impact on our customers and neighbours.

This includes monitoring for wastewater odours coming from the network.

In October 2024, we received no new odour reports from neighbours in the Georges River wastewater network.

If you've noticed wastewater odours in your area and would like to report them to us, please complete an odour report. Links are at the top of this page.

We regularly monitor the performance of the Georges River wastewater network to make sure our operations are having minimal impact on our customers and neighbours.

This includes monitoring for wastewater odours coming from the network.

In September 2024, we received 8 odour reports from neighbours in the Georges River wastewater network.

If you've noticed wastewater odours in your area and would like to report them to us, please complete an odour report. Links are at the top of this page.

Fairfield WRRF

There were 2 odour reports for the Fairfield WRRF in September 2024. Our facility was not operating at either of the times specified in the odour reports, and wind direction analysis suggested that the facility was not the cause of odour.

Liverpool WRRF

There were no odour reports for the Liverpool WRRF in September 2024.

Glenfield WRRF

There were 6 odour reports for the Glenfield WRRF in September 2024.

• 2, 4, 5 and 13 September – report details were compared with wind direction and facility operations at the times the odours were reported. Wind directions suggested our facility may not have been the cause of the odours.
• 6 and 12 September – during this period, there was a planned shutdown of a wastewater pumping station inside the facility, which resulted in a temporary change to treatment operations. As such, the reported odours may have been caused by the facility when considering the wind direction and facility operations at the time.

We regularly monitor the performance of the Georges River wastewater network to make sure our operations are having minimal impact on our customers and neighbours.

In August 2024, we received 4 odour reports from neighbours in the Georges River wastewater network.

If you've noticed wastewater odours in your area and would like to report them to us, please complete an odour report. Links are at the top of this page.

Fairfield WRRF

There were no odour reports for the Fairfield WRRF in August 2024.

Liverpool WRRF

There was one odour report for the Liverpool WRRF in August 2024.

• 22 August – report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour may not have been caused by the facility.

Glenfield WRRF

There were 3 odour reports for the Glenfield WRRF in August 2024.

• 3 August – Report details were compared with wind direction and facility operations at the time the odour was reported. The wind direction suggested that Glenfield WRRF may not have been the cause of the odour.
• 22 August – Report details were compared with wind direction and facility operations at the time the odour was reported. The wind direction suggested that Glenfield WRRF may not have been the cause of the odour.
• 23 August – Report details were compared with wind direction and facility operations at the time the odour was reported. The wind direction suggested that Glenfield WRRF may not have been the cause of the odour.

We have recently been made aware of increased levels of odours in areas around the Liverpool WRRF. Thank you to our neighbours and customers who reported this to our team.

We apologise for any inconvenience caused by wastewater odours from the facility. Our team is constantly monitoring operations at the facility to ensure we are delivering reliable wastewater services and minimising impacts to customers and neighbours.

We're working to reduce odours from the facility through several short and longer-term projects. For more information about what we're doing, please see our Community update – August 2024.

We regularly monitor the performance of the Georges River wastewater network to make sure our operations are having minimal impact on our customers and neighbours.

In July 2024, we received 2 odour reports from neighbours in the Georges River wastewater network.

If you've noticed wastewater odours in your area and would like to report them to us, please complete an odour report. Links are at the top of this page.

Fairfield WRRF

There were 0 odour reports for the Fairfield WRRF in July 2024.

Liverpool WRRF

There were 2 odour reports for Liverpool WRRF in July 2024.

• 25 July – currently under investigation.
• 28 July – report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour may have been caused by the facility.

Glenfield WRRF

There were 0 odour reports for Glenfield WRRF in July 2024.

We regularly monitor the performance of the Georges River wastewater network to make sure our operations are having minimal impact on our customers and neighbours.

In June 2024, we received 2 odour reports from neighbours in the Georges River wastewater network.

If you've noticed wastewater odours in your area and would like to report them to us, please complete an odour report. Links are at the top of this page.

Fairfield WRRF

There were no odour reports for the Fairfield WRRF in June 2024.

Liverpool WRRF

There were no odour reports for Liverpool WRRF in June 2024.

Glenfield WRRF

There were 2 odour reports for Glenfield WRRF in June 2024.

• 5 June – report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour was not caused by the facility.
• 12 June – report details were compared with wind direction and facility operations at the time the odour was reported. We determined that the reported odour was not caused by the facility.