Schedule of services and charges

Leak investigation fee – first hour
A base fixed charge for up to the first hour of a WaterFix Concealed Leaks investigation.

$450

Leak investigation fee – for each additional half-hour
For each additional 30 minutes to complete a WaterFix Concealed Leaks investigation.

$130

No leak found
The minimum fixed charge to attend an appointment and no leak has been found on potable water service.

$260

Obvious leak found
The minimum fixed charge to attend an appointment and source of the leak is easily visibly found without the need for specialised tools and leak investigation, e.g. dripping tap, leaking cistern, etc.

$260

Missed appointment
The minimum fixed charge for a missed appointment when you are not at the premises at the time of scheduled appointment, and you have failed to notify Sydney Water of cancellation that has resulted in our plumber attending to deliver the service.

$210

Standard labour rates for repair work
Labour costs to repair concealed leaks within standard business hours, Monday to Friday 7am–4pm (excluding public holidays). This charge will be applied in increments of 30 minutes.

$180

Materials charge for leak repairs
Quoted cost of materials to repair concealed leaks.

Quoted price

After-hours labour rates for repair work
Labour costs to repair concealed leaks between 4pm and 6pm Monday to Friday (excluding public holidays).

$240

Night-time labour rates for repair work
Labour costs to repair concealed leaks between 6pm and 7:30am Monday to Friday (excluding public holidays).

$300

Leak investigation fee – after-hours surcharge
Surcharge for a leak investigation performed outside standard business hours, Monday to Friday 7am–4pm (excluding public holidays).

$240

Deferred payment administration fee
An administration fee where you pay the total charges over 4 quarterly payments or you change your payment method.

$44