Confidential help and support

Service unavailable overnight on Saturday
From 10pm Saturday 26 September to 6am Sunday 27 September, this form will be unavailable. We apologise for any inconvenience.

Fill in this form and we'll contact you

A case coordinator will call within 2 working days, 8am–5:30pm Monday to Friday (except public holidays), to discuss your situation and services you're eligible for.

Social and community housing tenants
Please contact your housing provider directly for assistance.

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Your details

Sorry, you'll need to contact your housing provider for assistance.

Your situation

Something else?

Is there anything else you'd like us to know before we call you? We'll call you as close as possible to your preferred day and time – just let us know what they are.

Your privacy
We're collecting your personal information to help us provide the most appropriate assistance for you. It will be kept confidential unless we receive your consent to share it. Find out how we manage your privacy.

This service is currently unavailable.
We can't receive your request at the moment. Please call us on 1800 222 280 8am–5:30pm Monday to Friday (except public holidays) or email. We apologise for any inconvenience.

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Thanks. We've received your request.