Accounts and billing for business

Manage your account

Find the information you need to manage payments, understand charges and stay on top of bills for your business.

Make life just a little easier. Register your business with My Account and streamline your paperwork.

Check the service and usage charges charges for non-residential properties and businesses.

Locate information on your water bill, like your account number, online ID, meter details and current charges.

There are lots of different ways you can manage your bill, including one‑off or automated payments.

It's fast and easy to check your balance. Either log in to My Account or use your payment number.

Work out how much water your business uses and what it costs, plus fixed charges for services we provide.

Cut hours of admin each week on the properties you manage. If you haven't gone paperless, don't put it off any longer.

Water meters and metered standpipes accurately measure how much water your business uses, so we can make sure your bill is fair.

Understand your water meter: what it looks like, where to find it on your property and who's responsible for it.

Learn how to read your water meter correctly so you can tell us your reading or check your bill.

You may need to pay to access water through a hydrant if normal connections aren't available.