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Smiling female chef in striped apron and cap in a busy commercial kitchen.
Smiling female chef in striped apron and cap in a busy commercial kitchen.

Business customers: welcome!

Our website has a new look. Start here to understand fees and charges, check trade waste obligations, request help with your bill, get smart with saving water, and more. Use 'Search' to find what you need.

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Managing trade waste

Understand your legal obligations before you discharge any trade wastewater.

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Backflow prevention

To connect to our water pipes, you need the right backflow prevention containment device.

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Need a meter?

Every new or existing property must have a water meter, and you need a plumber to install it.

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How to read your bill

Let us take you through your bill step by step so you know exactly what you're paying for.

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Save water

Smart water management adds to your bottom line. We can help your business start saving.

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Latest Business Update

See current issue for news about your require­ments and how we're sup­port­ing your business.

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Help with your bill

Businesses can request exten­sions, pay­ment arrange­ments and regular pay­ment plans.

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Wastesafe transporters

Use our directory to find a Wastesafe transporter to clean and maintain your grease trap. 

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Our fees and charges

Find out more

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Benchmarks for water use

Set achievable targets

Stay compliant

Small changes to your business can make a difference. Always let us know. Just log in to Sydney Water Tap in to create, update or cancel an agreement if your activities change.

Find out more

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Sydney Water respectfully acknowledges the Traditional Custodians of the land and waters on which we work, live and learn. We pay respect to Elders past and present.