Your services

Who's responsible for your services

You should never be in doubt about who to contact if you have questions about your pipes.

Understand who's responsible for maintaining the pipes and equipment that provide your services.

See detailed drawings and descriptions of where a property owner's responsibility begins and ends.

Follow all the conditions in your connection agreement or we may disconnect your service.

We use water meters to accurately measure how much water your property uses, so your bill is fair and based on what you actually use.

Understand your water meter: what it looks like, where to find it on your property and who's responsible for it.

Learn how to read your water meter correctly so you can tell us your reading or check your bill.

We're responsible for your water meter. But, to maintain the meter, we need your help. Find out how.