Trade wastewater

Manage it responsibly

Trade wastewater is the wastewater that a commercial or industrial business produces as part of its operation. It contains substances that can affect the environment, public health and our sewerage system. It doesn't include wastewater from staff amenities.

The cleaner it is, the less impact on your bill and on the environment. We'll help you manage your trade wastewater responsibility.

Understand the rules you need to follow

We have requirements for managing trade wastewater. They depend on what your business does and how much trade wastewater it produces. 

Industrial trade wastewater

Bigger sites with higher-risk wastewater have more stringent require­ments for pre‑treatment and monitoring.

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Commercial trade wastewater

Check the rules that apply to businesses like cafés, restaurants, mechanics, laundromats and shopping centres.

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Deemed processes

Listed smaller businesses that release small amounts of waste­water don't need to pay fees, but must still meet our requirements.

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Your required pre‑treatment equipment

Find out what pre-treatment equipment you must install to prevent blockages and overflows caused by oil, grease and other substances. 

See what you need

Check your fees and charges

Know what trade wastewater fees and charges apply to your business.

Industrial fees

See the current fees to cover the cost of managing, monitoring and treating your industrial trade wastewater.

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Commercial fees

See the current fees to cover the cost of managing, monitoring and treating your commercial trade wastewater.

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How to read your bill

Make sure you know where to find key information and trade wastewater charge details on your water bill.

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