Mailing address changes

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Ownership details

Ownership type

Individual

Company

Relationship to the property

Who is an authorised representative

Property owner

Authorised representative

Are you a managing agent?
To change your address, or direct a property to your agency, you must log in to My Account. If your agency has more than 100 properties, we can add these to your My Account portal. Please contact us to arrange this.

Your details

Agency ABN

abnPlaceholder

tradingName

Given name

Family name

Phone number (preferably mobile)

Email

Bill details

What do you have to identify the property?

The bill

The plan details

Payment number

Where can I find it

Lot number

Section number (if applicable)

Plan type DP SP PDP PSP CN

Plan number

Owner's family name

Please enter one owner's family name.

Mailing address changes

Where would you like us to send the bill?

To the property address

To another address

Where is this address located?

In Australia

Overseas

Begin typing your full postal or street address and select from the drop down list. Please make sure you include the building name, level or unit number, if applicable.

New mailing address

We can't check this property at the moment.
Please call us on 13 20 92 from 8:30am to 5:30pm Monday to Friday (except public holidays) or try again later.
We apologise for any inconvenience.

Please enter the full street address in English in the field below.

New mailing address

Type your overseas address in full and submit.

What address type do you have?

Street address

Other

Suburb or Postcode

Street name

Street number

Building name (optional)

Level/floor, etc. number (optional) Basement Floor Ground Floor Level Lower Ground Floor Mezzanine Upper Ground Floor

Unit/shop/suite, etc. number (optional) Unit Shop Suite Villa Factory Apartment Cottage Duplex Kiosk Maisonette Marine Berth Office Penthouse Room Shed Site Stall Studio Townhouse Ward Warehouse

Mail delivery type

Care of

Security check

Your privacy
We're collecting your personal information so we can change the mailing address for your property. If you're the property owner's representative, we’ll also collect your personal information. We'll assume you have the owner's authority to provide their information and that you informed them of this collection. Find out how we manage your privacy.

We've received your request

You've asked us to change your mailing address (the postal address that appears on your bill) to the property address. From now on, we'll use this address if we need to send anything by post. 

Your updated address is:

If you've registered for eBills or gone paperless, you'll continue to receive electronic bills at the same email address. To receive paper bills at your new mailing address, you'll need to log in to My Account and 'Revert to paper'.

You've asked us to change your mailing address (the postal address that appears on your bill). From now on, we'll use this address if we need to send anything by post. Your account details will be updated within 5 working days. We'll contact you if we need more information.

You've asked us to change your mailing address (the postal address that appears on your bill) to the property address. From now on, we'll use this address if we need to send anything by post.

You've asked us to change your mailing address (the postal address that appears on your bill). If we recognised the new address, your account details have already been updated. From now on, we'll use this address if we need to send anything by post:

Change another address

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Time to go paperless?
If you currently receive paper bills but you'd rather view your bills 24/7 anywhere you have email access, update your preferences in My Account.

Go paperless

This service is currently unavailable.

We're improving our site and can't receive your mailing address changes at the moment. Please try again later. 

We apologise for any inconvenience.

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