Business Update November 2026 – January 2027
Learn how WaterFix Commercial can help reduce water use and lower costs, understand wastewater's epic contribution to the circular economy, and be reminded that we're here to help.
Is your business using too much water?
Reduce water waste. Lower your bills. Improve efficiency with WaterFix Commercial.
Our free desktop assessment is the first step
With WaterFix Commercial's online assessment, it's easy to understand how efficiently your property is using water. By comparing your water consumption to similar properties, it helps identify potential sources of water loss, including hidden underground leaks and faulty equipment.
Even a small leak can lead to significant water waste and unnecessary costs over time. Think how much time and money you could save by investigating and repairing leaks early.
In 2025, WaterFix Commercial helped business customers save an estimated 700 million litres of drinking water, reducing costs by more than $2 million.
Find out more
Call 1800 354 106 8am–5:30pm Monday to Friday (except public holidays), or visit the WaterFix Commercial webpage.
Quarterly water quality report summary
Our water quality monitoring program confirmed that Greater Sydney's drinking water remains high quality and safe from July to September 2026, meeting the high standards set by the Australian Drinking Water Guidelines.
You can find the detailed quarterly water quality report for your area at What's in your water.
We're here to help
Be sure to contact us if you have trouble keeping up with your water bill. We can take the pressure off with payment plans and hardship support.
Violence at home is not okay
Please talk to us if you're facing domestic violence. We can provide private, confidential assistance.
Explore the options, or call 1800 222 280 8am–5:30pm Monday to Friday (except public holidays).
Wastewater's incredible circular journey
Sad but true once you've emptied the sink or flushed the toilet, you probably never think about it again.
But take it from our Wollongong Water Resource Recovery Facility – its journey is far from over.
Every day, this facility treats around 60 million litres of wastewater (more than 24 Olympic-sized pools!). Instead of releasing it all back into the environment, it recycles up to 20 million litres and puts it to work across the Illawarra.
The circular economy in action
Communities from Wombarra to Windang and west to Dapto are seeing first-hand what the circular economy can mean to them.
BlueScope Steel uses recycled water for making iron and steel, cooling equipment and firefighting, while Port Kembla Coal Terminal uses hundreds of millions of litres each year to cut regular water use by 70%.
The benefits don't stop there. Wollongong City Council is keeping local sports fields green, and Wollongong Golf Club is irrigating the course. Plus, our facility uses recycled water for cleaning, chemical dilution and filter backwashes.
Recycled water matters more than ever
High-quality recovered wastewater is a valuable resource. We need more ways to produce and use it, and help conserve our precious drinking water – especially with hotter, dryer summers predicted.
Next time you pull the plug or flush the toilet, remember to wave, and wish your wastewater success on its journey.
All our facilities do their bit
Find out more about how we transform wastewater into recycled water.
