Update details

If details change, there's no need to call us

If your own name or address has changed, or you're informing us of correct contacts for an account holder who's died, you can easily keep details up to date online.

Update your name

Fill in this form if your name has changed and you have a supporting document to upload.

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Manage a deceased estate

Follow these simple steps if you need to change information for an account holder who's died.

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Change mailing address

Update your details if you've moved or you want us to send your bills to a different address.

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In My Account, you can:

  • Go paperless
  • Get a financial statement
  • Update your mailing address
  • Arrange payment reminders
  • Sign up for outage alerts
  • Request a payment extension
  • Set up direct debit
Log in to My Account