WaterFix® Commercial

WaterFix Commercial is tailored to help all business customers providing commercial services, industrial facilities, and manufacturing to achieve significant water savings.

On this page

Find out if your site's using too much water

Get started with a free desktop assessment and see if your site's water use is low, average or too high.

Our assessment will reveal where to focus on in order to reduce any water wastage. We will:

  • assess how your property's water efficiency compares to best practice industry benchmarks for your industry
  • aim to identify what kind of wastage may exist by reviewing any available information on your water usage behaviour
  • determine your 'normal' water usage behaviour and identify any changes in your water usage that should be investigated further
  • identify possible equipment faults and concealed leaks
  • review the impact of known shutdowns or other events on your water usage.

Want to know more?
Call us on 1800 354 106 8am–5:30pm, Monday to Friday (except public holidays).


Identify the cause of the waste

If the desktop assessment reveals your site has high water usage, we'll provide a more detailed analysis through online monitoring and an on-site audit.

24/7 online monitoring

Online monitoring gives you:

  • a weekly report of your water usage performance
  • ability to instantly detect baseline water usage data, which may indicate a concealed leak
  • easy export of data to other systems for further analytics.

We'll analyse results to identify immediate opportunities to save water, and verify any water savings achieved when you undertake your own works. We may recommend replacing a faulty water meter or carrying out a concealed leak inspection.

Professional on-site audit

One of our inspectors can also assess all areas of your site where water is used, like:

  • washrooms, including taps, toilets and showers
  • kitchens, including commercial kitchens
  • laundries
  • swimming pools, gyms and spas
  • cooling towers
  • boiler rooms and other hot water systems
  • irrigation systems, rainwater tanks and water features.

We'll provide a comprehensive report about our findings. We may recommend installing new equipment, upgrading specific fixtures or other water-saving solutions.


Get an obligation-free proposal and quote

Once we know the issues, we'll propose a step-by-step plan and obligation-free quote to make your site water efficient. It will cover:

  • leak repairs, fitting replacements and installing water-efficient devices
  • replacing faulty or inefficient systems, including taps, toilets, urinals and showers
  • repairing and optimising rainwater harvesting systems
  • repairs to cooling towers and hot water systems
  • repairs to commercial kitchens and laundries
  • removal, recycling and responsible disposal of waste products and materials
  • project and contractor management
  • identification of possible concealed leaks and referral to other services as required.

We encourage you to get alternative solutions and quotes from other suppliers.

WaterFix Commercial only uses fully licensed and experienced plumbers and specialist tradespeople who are approved to carry out work for us.


Flexible payment options

We offer 2 payment options:

  • Option 1 – Direct payment
    Make a single lump-sum payment once the project is complete.
  • Option 2 – Deferred payments over 12 months
    Split your payment into 4 equal amounts included on your future quarterly water bills.

Case study: Shopping centre fixes major leak

Grove Square – The Hills is a major community shopping destination in Baulkham Hills. By analysing the centre's water consumption data, the WaterFix Commercial team identified unusually high water use, which indicated a potential concealed leak.

After an initial site inspection in April 2025, we recommended a specialised leak investigation. The investigation located a major hidden leak. Repairing the leak significantly reduced water wastage across the centre.

Grove Square achieved immediate water savings of over 19,000 litres per hour.

  • This equates to more than 166 million litres of water each year – enough water to fill more than 66 Olympic-sized swimming pools.
  • Annual cost savings are more than $500,000.

"Mintus was pleased to partner with Sydney Water to proactively address a concealed leak, following concerns about our water consumption and our commitment to sustainable resource management. Sydney Water supported us throughout the process, enabling us to engage our own licensed plumber to locate and repair the leak efficiently ... our hourly water usage was reduced from 19.2 kilolitres to just 0.2 kilolitres. This outstanding outcome delivers significant environmental benefits while also generating substantial long-term cost savings."
Marina Levitsky, Centre Manager

Grove Square – The Hills, owned by Mintus.


What has WaterFix Commercial achieved?

Every year, WaterFix commercial saves our business customers over an estimated 250 million litres of water.

That’s the equivalent of 100 Olympic sized swimming pools. This represents a saving of nearly $800,000 for potable water alone.

Not only does WaterFix Commercial reduces customer water bills, it also helps our business customers become more water efficient and resilient to future droughts.