Sponsorship policy

Policy document number: 988571 Version: 4 Last updated: 29 September 2025. 

On this page

1. Overview

1.1 At a glance

This policy outlines our sponsorship policy, our approach for assessment.

1.2 Scope

This policy applies to all staff, the board and organisations and individuals seeking sponsorship, including community grants. This policy does not apply to fundraising and donations (please refer to the Fundraising and Donations guideline).

1.3 Objective

This policy ensures:

  • clear alignment with Sydney Water's Enterprise Plan and key strategic outcomes and objectives based on customer priorities
  • strategic investment across our area of operations
  • decision-making processes based around clear criteria for assessing opportunities that deliver the impact and strongest return on investment
  • robust risk management
  • clear accountabilities and delegations for approving sponsorships
  • value for money for Sydney Water's customers.

2. Policy in detail

2.1 Sponsorship categories

CategoryDescription

Corporate

Provide opportunities to leverage association with corporate and sporting brands where there is high alignment of values, to increase Sydney Water's brand awareness, advocacy, trust and reputation, and engage and educate on water issues and initiatives that support Sydney Water's vision, strategy and Enterprise Plan.

Community

Provides opportunities to community organisations where there is a high alignment of values, build brand awareness and advocacy, create positive social impact and educate on key strategic and relevant topics through associated events and sponsor channels.

In-kind

Provides value in goods or services in return for brand awareness, advocacy, positive social impact and education.

Community grants

Provide grants to support community initiatives within Sydney Water's area of operations to achieve outcomes aligned to Sydney Water's Enterprise Plan.

Business and industry

Allow Sydney Water to build relationships, influence, advocacy and facilitate information sharing, collaboration and impact with businesses and industry sectors.

Conferences and events

Provide opportunities to positively position Sydney Water's brand, engage with stakeholders and build staff capability, educate on water related issues and innovations, and our focus on corporate social responsibility.

2.2 Sponsorship criteria

2.2.1 Criteria applicable to all sponsorships

  • alignment to Sydney Water's corporate strategic objectives and provide measurable reputational, advocacy, social impact and educational benefit.
  • provide an opportunity to educate customers, community and/or stakeholders about water related issues and initiatives that align with priorities in Sydney Water's Enterprise Plan and financial assistance based within Sydney Water's areas of operation – Greater Sydney, Blue Mountains and the Illawarra, unless there is significant organisational benefit for exemptions
  • identify any conflicts of interest brands or corporations who could be perceived as a competitor with Sydney Water, including bottled water companies, filtered water providers, direct water providers, sports and energy drinks, or hydration products, or any other related service provider
  • have strong safety and risk management and environmental track record
  • have alignment with Sydney Water's diversity, equity and inclusion policies.
  • where appropriate provide Sydney Water staff engagement opportunities including active participation

2.2.2 Category specific criteria

There are additional criteria specific to each category of sponsorship listed below.

CategoryAdditional criteria

Brand partnerships and event sponsorships

  • provide the opportunity to enhance Sydney Water's brand awareness, advocacy, and reputation; ideally delivering strong educational opportunities, through quantifiable exposure to relevant target audiences
  • reinforce Sydney Water's role in creating a better life and providing world class water and/or wastewater services
  • deliver large scale, demographically aligned audiences to Sydney Water's customer segments for key communication objectives
  • be an opportunity for event or activity to be sustainable, plastic free, and water bottle free

Business and industry, and conferences and corporate events

  • provide opportunities to engage with key strategic stakeholders
  • provide opportunities to engage with external policies or decision-makers
  • demonstrate innovation and aligned values, thought leadership
  • provide the opportunity to educate stakeholders about world class water and/or wastewater services

Community Grants

  • Sydney Water’s Community Grants Program runs annually and offers grants that supports organisations within our operating area to deliver projects that builds community capacity and connections and directly benefits communities
  • program Guidelines and Terms and Conditions are on published on sydneywater.com.au

Community & In-kind support

  • aligned to our communication and corporate social responsibility objectives and target audiences
  • provide an opportunity for the event or activity to be plastic, and water bottle free

2.3 Promotional items

Sydney Water often receives requests for sponsorship or donation of promotional items. Generally, we do not offer promotional items to other organisations to give away, unless a clear link to the strategic success measures can be demonstrated. We use promotional items at events where Sydney Water has a presence to start a conversation, aid in education or behaviour change or promote a message.

2.4 Application, assessment and approvals

2.4.1 Application

Sydney Water only accepts applications submitted in writing by email. Within twenty business days of submission, Sydney Water will advise applicants by email whether the application fits within the Sponsorship Policy and can undertake further discussions to evaluate the application. Further information may be requested at this time.

2.4.2 Assessment

When Sydney Water invite an applicant to submit a final proposal for support, it may take a period of time for internal assessment, and where appropriate, completion of internal approval processes. During this time, there will be consultation with relevant internal stakeholders. Applicants will be advised verbally and in writing once the assessment is complete.

2.4.3 Notification

All applicants will be notified by email on the outcome of their sponsorship request.

2.4.4 Approvals and renewals

Funding approvals and signing of sponsorship agreements must follow the Delegation Manual's direction.

Table below pulls information from the Delegations Manual.

AmountApprove

$200,001 and above

Managing Director

$100,001–$200,000

General Manager Customer & Stakeholder Engagement

$25,001–$100,000

Head of Brand, Media and Marketing
Head of Government, Stakeholder and Community
Head of Strategic Communications and CSR

Up to $25,000

Relevant Level 4 Managers within Customer & Stakeholder Engagement

The next level manager will assess the sponsorship if:

  • the delegated approver feels additional consultation is required
  • there is a conflict of interest

3. Definitions

TermDefinition

In-kind sponsorship

Providing services, resources, skills or knowledge in return for commercial sponsorship benefits beyond logo or verbal acknowledgment.

Sponsorship

A business relationship between a provider of funds, resources or services and an individual, event or organisation which offers in return, some rights and association that may be used for commercial advantage e.g. exposure, positive image, profile and publicity.