Plans & strategies

Good planning helps us:

  • prepare for future challenges
  • provide better services for our customers.

View or download our latest plans and strategies:

Plan or strategy  Purpose
Corporate Strategic Plan

This plan outlines our vision, aspirations and values for the future.

Enhancing the liveability of our cities

This plan explains how we're enabling vibrant neighbourhoods and communities.

Environment Plan

This plan helps us manage environmental risks and impacts.

Drinking Water Management Manual

This manual is part of our Drinking Water Management System and outlines our commitment to providing safe and reliable drinking water.

Water Conservation Strategy 2010-2015

This plan helps us meet our Operating Licence target and contributes to water use reduction and recycling targets.

Information Technology Strategic Plan

This plan delivers IT solutions that are planned, anticipate the future and are valued by customers.

Pesticide Use Notification Plan

This plan informs the community about pesticide use in public areas in residential complexes.

Pollution Incident Response Management Plan

This plan details how we'll respond to water and wastewater pollution incidents.

Pollution Incident Response Management Plan – Priority Sewerage Program Stage 3

This plan details how we'll respond to pollution incidents on the Cowan, West Hoxton, Wilton and Douglas Park Wastewater Schemes.