Service difficulties
and emergency
service: 13 20 90

Sydney Water notifies the community of overflows or bypasses in our sewerage system. Find out about any recent events.

Sydney Water delivers essential and sustainable water services for the benefit of the community.


Moore Park Road incident update

Sydney Water apologises to those affected by the water main break in Paddington, on Tuesday 24 August.

Sydney Water is looking into what caused the incident. Sydney Water has a proactive leak detection and repair program. We replace over 100 km of pipes each year. The joint on the water main that broke was not overdue for replacement. However, it appears the joint holding the cap on the end of the pipe may have failed.

This could be due to a number of things for example, pressure fluctuations, traffic flow, temperature changes or soil movement.

The lower end of Oatley Road remains closed. Moore Park Road is now open. Pedestrians can use the footpaths as normal. Please contact the Roads and Traffic Authority (RTA) for more information on 13 17 00.

We are continuing to work with affected people, so if you have an enquiry please call Sydney Water on 13 20 92.


Award for renewable energy investment

A $60 million investment in delivering renewable energy projects that capture energy from water and wastewater systems has helped Sydney Water secure a NSW Government Green Globe Award.

The investment covers new cogeneration engines and hydro-electric generators that will help Sydney Water capture 20 per cent of its energy needs from its own operations.

Read the ministerial release.

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We measure the volume of drinking water supplied each day from all our treatment plants. Read the report.


Dams Recycling Desalination Water Efficiency Logo of Metropolitan Water Plan. Click here to open the NSW Government's Water For Life website in a new browser window.

Pay your bill online Image tile of glass of water. Sydney Water invites public comment on the management of drinking water quality in Sydney, Illawarra and the Blue Mountains. Click to find out how you can have your say. Image tile showing the Hawkesbury-Nepean River. Click to know how a major recycled water plant at St Marys in Sydney's west will produce high-quality recycled water to replace water currently released from Warragamba Dam to maintain this river. Screen grab of wastewater treatment plant virtual tour. This shows you how Sydney Water manages and treats wastewater to protect the environment and your health. Click to know more.