WaterFix®
For over 15 years, we've been helping customers reduce their water bills by providing a range of plumbing services through our WaterFix® Program.
Our licensed plumbers can:
- repair toilet, tap and pipe leaks
- replace toilets
- replace indoor and outdoor taps
- replace showerheads
- install flow control devices on your existing taps, toilets and showers.
For all replacements you can choose to install one of our Water Efficiency Labelling and Standards (WELS) scheme rated taps, toilets or showerheads, or install a compatible model of your choice!
Appointments
Call us now to book an appointment or email your contact details to waterfix@sydneywater.com.au.
Our qualified plumbers can WaterFix® your home any time between:
- 7 am and 6 pm on weekdays
- 8 am and 4 pm on Saturdays (Saturday surcharge applies. Read our terms and conditions for details).
Payments
We charge a $99 call out fee for all appointments, which includes a free plumbing inspection.
Our plumbers will check your property for ways to reduce water use and save you money.
To make it easy for you, we'll add all WaterFix® charges to your Sydney Water bill.
We also offer instalment plans for any single items over $200. This means we'll split the charges over four consecutive bills instead of one. If you choose this option, we charge a $44 administration fee.
Read our terms and conditions for details.
Products and services
All prices are valid from 1 March 2017 and include GST.
All prices include the removal and disposal of your old toilet, and the supply and installation of a new Caroma dual-flush toilet. You can also supply a compatible toilet of your choice!
We offer deferred payment plans for all toilet replacement purchases.
Caroma |
Select the toilet to see a larger version. |
Caroma |
Select the toilet to see a larger version. |
Caroma |
Select the toilet to see a larger version. |
Caroma |
Select the toilet to see a larger version. |
Caroma |
Select the toilet to see a larger version. |
Toilet replacement and installation only$220 each
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All prices include the labour and materials needed to supply and install a new WELS 3 star rated showerhead.
You can also supply a compatible showerhead of your choice!
Dorf - Easy clean$55 each |
![]() Select the showerhead to see a larger version. |
Sorrento5 head on hi-lo arm$55 each |
Select the showerhead to see a larger version. |
Bermuda 3 function hi rise shower |
Select the showerhead to see a larger version. |
Sorrento5 hand shower set |
Select the showerhead to see a larger version. |
Bermuda 3 function hand shower |
Select the showerhead to see a larger version. |
Showerhead replacement and installation only$33 each
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We supply and install a range of quality taps from Reece. Visit Reece for product details and warranty information.
Call 1800 807 475 for more information and prices.
Posh Bristol basin set
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![]() Select the taps to see a larger version. |
Posh Bristol basin set
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![]() Select the taps to see a larger version. |
Base Mk2 basin mixer
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![]() Select the tap to see a larger version. |
Base sink mixer
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![]() Select the tap to see a larger version. |
Posh Bristol lever hob sink set
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![]() Select the taps to see a larger version. |
Posh Bristol wall sink set
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![]() Select the taps to see a larger version. |
Posh Bristol wall tap assembly
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![]() Select the taps to see a larger version. |
Posh Bristol wall tap assembly |
![]() Select the taps to see a larger version. |
Posh Bristol washing machine taps |
![]() Select the taps to see a larger version. |
We can help reduce your water use by fixing leaks and making your current taps, toilets and showers more water efficient.
Our plumbers can also give you a quote for any major leak repairs.
Minor tap leak repairs and outdoor tap replacements$33 each This includes indoor taps, outdoor taps and toilet leaks. |
Tap seat replacement$33 each |
Toilet flush manual control
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Aerators (taps)$33 each An aerator is a small device that's installed onto your existing tap to reduce the amount of water used. |
In-tap flow controllers (taps)$33 each An in-tap flow controller replaces the jumper washer inside your existing tap to reduce the amount of water used. |
In-line flow controller (showers)$33 An in-line flow controller is a small device that's installed between the wall outlet and tap body of your existing shower. |
Toilet stop valve replacement$55 each |
Cistern inlet valve replacement$44 each |
Cistern outlet valve replacementAs quoted |
We offer a three month product and workmanship warranty on most products and services, and can help with manufacturer warranties.
Help with your bill
We understand that sometimes bills pile up and become hard to pay. We offer a number of support options to help, including:- extra time to pay your bill
- payment assistance credits on your bill
- personalised support by qualified social workers in our Customer Care team.
Find out how we can help with your bill or call us on 13 20 92 to discuss your options.