Save water

Saving water doesn't need to be expensive. There are many simple things you can do in your home, your garden and in your business to save water.

lady with watering can

Watering your garden with a watering can makes it easier to control how much water you use.

 Where can you save water?

Know your water use

Do you know how much water an efficient household should be using?

Look at our water efficiency targets to find out how much water you can aim to use.

You can see your average daily water use on your last water bill. You can also keep an eye on your water meter to keep track of how much water your using.

Find and fix leaking taps and toilets

  • Fix leaking taps as soon as possible. It's an easy way to use less water. One leaking tap can waste up to 2,000 litres a month.
  • Prevent leaks by not turning taps off too hard and replace washers as soon as taps begin to leak.
  • Find toilet leaks quickly by placing a sheet of dry paper at the back of the bowl. If it remains dry between flushes, there are no leaks.

Check out our latest WaterFix® Residential offer and book an appointment. As well as fixing leaks and installing showerheads, we also offer tap aerators, flow controllers, dual flush toilets and more. 

Check for leaking pipes

  • Get to know your water meter. If the numbers on far right hand side of your meter are turning while there's no water being used in your home, you could have a leak. If you're not sure where your water meter is, call us on 13 20 92.
  • Check visible pipes for leaks and repair them as soon as possible.
  • Check for damp or green patches in your lawn, which could indicate a leak under the ground.

If the water use on your water bill has increased, but you can't see a leak, you might need our WaterFix® Concealed Leaks service.

Use water-efficient products

  • Install water-efficient taps or make your current taps water efficient by installing flow regulating aerators.
  • If you're buying a new washing machine or dishwasher by the right size for your household. Bigger isn't always better.
  • Look for a front loading washing machine with at least 4.5 stars .
  • Choose a dishwasher with a 5-star rating for sparkling dishes and a lower water bill.
  • Install a 4-star rated showerhead and you'll save water and energy by using less hot water.

Check out our latest WaterFix® Residential offer and book an appointment. We offer water-efficient showerheads, tap aerators, flow controllers, dual flush toilets and more. 

Choose water-efficient behaviours

  • Keep a bottle of water in the fridge for drinking, instead of running the tap until the water is cool. 
  • Thaw food in the fridge or microwave, instead of under running water.
  • Wait until you have a full load in your dishwasher or washing machine and use the economy mode. This can save you water and energy.
  • Wash fruit and vegetables in a plugged sink instead of running water. 
  • Rinse your razor in the sink. Rinsing your razor under a running tap wastes lots of water.
  • Turn the tap off while you brush your teeth. Simply wet your toothbrush before you begin and use a glass of water to rinse your mouth.

Find out more about saving water in the kitchen & laundry and in the bathroom. 

Visit the Smart Approved WaterMark Blue House to see more water saving technologies and behaviours that could help you save at your home.

Choose the right plants and soil

  • Use compost to improve your soil. Maybe make your own!
  • Water the base of your plants, not the leaves.
  • Place plants with similar watering needs together.
  • Mulch your gardens to reduce moisture loss and weeds.
  • Plant local native varieties and other water wise plants that attract wildlife and need less maintenance and watering.
  • Try not to cut lawns too short, leave at least three centimetres or higher.
  • Water your garden in the early morning or evening to reduce water loss through evaporation.

Maintain your pool 

  • Keep your pool covered. Without a cover, more than half the water in your pool can evaporate over a year.
  • Keep the water level of your pool halfway up the skimmer. Overfilling stops the skimmer working efficiently and wastes water.
  • Increase the shade around your pool. Not only will you reduce the hot sun on swimmers, you'll reduce evaporation.

Maintain your property

  • Wash your car on the lawn and you'll water and fertilise your lawn at the same time. Car shampoos use phosphates similar to many fertilisers.
  • Use a broom or rake for cleaning. Don't hose paths, patios or driveways. 
  • Check your outdoor taps and pipes for leaks regularly. Just one dripping tap can waste up to 2,000 litres a month.

Want more tips? Visit our Garden & pool section or use our plant selector to choose the right plants for your garden.

Understand your water use

You can't manage your water use unless you keep track of it.
  • Read meters at least daily to make sure you don’t have undetected leaks. One business site cut its water use by over 80% by detecting and fixing a large underground leak.
  • Benchmark your water use so you can see how much water you're using compared to others in your industry. Common benchmarks include litres per square metre (for buildings), per customer (for hospitality) or per unit of production (for manufacturers).
  • Identify and quantify how water use affects other costs, like wastewater treatment costs, power costs for pumping and heating water, the cost of chemicals used for treatment or cleaning.
  • Identify the different parts of your business that use water and breakdown water use to see where the most water is used and where you could make potential water savings.

Commit to saving water

  • Once you understand your water use and see where savings can be made, seek a commitment from the business owners and senior management to encourage change.
  • Make someone responsible for saving water. It doesn't have to be a person's whole job. Businesses who appoint someone to check water use achieve the best water-efficiency results.
  • Make saving water part of your business processes. It should be business as usual.
  • Explore whether there are grants or environmental programs in your industry that can help you implement water saving plans.

Develop a plan to save water

Once you understand your water use, you can set realistic and meaningful targets for water use in different parts of your business. Use the 'Avoid - Reduce - Re-use - Recycle' approach to ensure you have a logical plan and reduce implementation costs:


Avoid using water where you can.

  • Check business processes to see if there are alternatives for any processes that use a lot of water and repair leaks.
  • Repairing leaks is the most cost-effective way to avoid using water where you don't need to.
  • Check for leaks in taps, pipes and hoses. One leaking tap can waste more than 2,000 litres a month!  
  • To reduce leaks in taps, turn your taps off lightly and replace washers as soon as they begin to leak.
  • Check that urinals and toilets are not leaking or flushing when not in use.


  • Reduce the amount of water you use by encouraging staff and customers to be more water-efficient.
  • Mop floors instead of hosing them. Microfibre mops use less water, create less waste and reduce slip hazards.
  • Use mops, brooms or a bucket to wash and rinse. Don’t use hoses to clean hard surface areas.
  • Encourage staff to rinse their dishes in a plugged sink rather than under a running tap. It's just as easy and effective.
  • Reduce the amount of water you use by installing water-efficient devices 
  • Install at least 4-star rated flow restrictors in taps and showers. They're more efficient than ordinary taps and reduce splashing.
  • Replace single flush toilets with efficient dual flush models. They use half as much water as old models. If you can't replace toilets immediately, reduce flush volume.
  • Replace inefficient and improperly sized equipment with newer models. Bigger isn't always better when buying equipment.


  • If you can't reduce the amount of water you use in a process, see if you can re-use the water elsewhere.


  • Recycled water and other alternative water sources, such as stormwater can help save drinking water supplies and can sometimes reduce costs.

Encourage staff and customers to save water 

  • Provide incentives for staff to save water by linking water conservation to staff performance reviews.
  • Ask your staff for water saving ideas - they know how they use water in your business. Follow up on ideas and report back on progress. Simple ideas from staff may save more water than you ever imagined.
  • Include water saving policies and procedures in staff training programs and talk about water conservation plans, opportunities and progress at staff meetings.
  • Encourage staff to send water saving ideas via email or suggestion boxes.
  • Put up signs or posters in public facilities encouraging water-efficient behaviours.
  • Be proud of your water saving efforts and communicate your water saving ideas using bulletins, newsletters, emails or posters. 

Save with WaterFix®

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