Water supply & service updates

Is there a problem in your area?

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Simply enter your address to check the map and see if we're working near your property.

ALEXANDRIA, MASCOT, KINGSFORD: A burst water main at Huntley St Alexandria has caused lower than normal pressure and no waters in the surrounding areas. Work continues to repair the water main however we have resolved the water supply issues to the surrounding area. We thank you for your patience and apologise for the inconvenience.If you are still experiencing problems with your water supply please call 132090.
  We're not currently working in this area.

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Every day, we supply over 1.4 billion litres of drinking water to homes and businesses. Although pipes sometimes break unexpectedly, the water supply is available at least 99.7% of the time across our entire water network. 

It's important for us to save water wherever possible. If you've seen water where it shouldn't be, such as on a road or footpath, please report a leak.  

Our water is among the world's best. We provide safe drinking water and test it at every stage before it arrives at your tap.