Air quality

These are the results of chlorine, hydrogen sulphide and nitrogen oxides gas testing.


Plant name	EPA licence and limits	EPA yearly summaries	EPA monthly summaries
Malabar	Licence Limits	Report 2019-20 Report 2018-19 Report 2017-18 Report 2016-17 Report 2015-16	Report 2019-20 Report 2018-19
North Head	Licence Limits	Report 2019-20 Report 2018-19 Report 2017-18 Report 2016-17 Report 2015-16	Report 2019-20 Report 2018-19
Bondi	Licence	Report 2019-20 Report 2018-19 Report 2017-18 Report 2016-17 Report 2015-16
Cronulla	Licence	Report 2019-20 Report 2018-19 Report 2017-18 Report 2016-17 Report 2015-16
Warriewood	Licence	Report 2019-20 Report 2018-19 Report 2017-18 Report 2016-17 Report 2015-16
Wollongong	Licence	Report 2019-20 Report 2018-19 Report 2017-18 Report 2016-17 Report 2015-16

Odour scrubbers at North Head Wastewater Treatment Plant help improve air quality.

See also

Find answers

Why is your water white/milky/cloudy?

Cloudy water is caused by tiny air bubbles. The water is safe to drink.

From time-to-time, the water may appear 'cloudy' when you turn on your tap.

Cloudy water is just tiny air bubbles caused by water of different temperatures entering our system.

This is completely natural, particularly in the warmer months. Your water is safe to drink.

When you fill a glass, the water will clear from the bottom up and should be completely clear in a few seconds. If you're concerned, let the water rest for 30 seconds.

Please contact us if you're still concerned about your water quality.
How can you report a water or wastewater fault, leak or break?
How to report faults, leaks and breaks

We rely on customers to report leaks and breaks in our water and wastewater pipes.

If you've seen water leaking in a public place, such as on a road or footpath, please tell us so we can investigate. If it's urgent, or you're reporting between 11 pm and 6 am, please call us on 13 20 90 (24 hours / 7 days).

If your request isn't urgent, you can also report a leak online.

How we assign priorities

We prioritise our response based on the:
- information provided when the report is made
- number of properties without water
- potential safety impacts on customers, properties and the environment
- amount of water that could be lost.
How we fix the problem

A repair crew will visit the site to check the problem and fix the leak or break.

If they can't fix it right away, they may need to visit the site more than once or arrange for extra equipment before they can fix the leak.

They may need to shut the water off to some properties while they're doing their work.
How can you report a bad smell?
To report a bad smell from our plants or systems, please call us on 13 20 90 (24 hours a day, 7 days a week).

We'll investigate the source of the odour and either:
- repair the fault
- report the fault to the appropriate authority for repair.
Would you like to contact us online?
If your request isn't urgent, you can contact us online. Our staff only respond to online messages during working hours (Monday to Friday, 8.30 am - 5.30 pm).

If you think the problem is urgent, please call us on 13 20 90.

Printed on : 6/08/20 05:44

URL: http://www.sydneywater.com.au/SW/water-the-environment/how-we-manage-sydney-s-water/wastewater-network/epa-reports/air-quality/index.htm

Air quality

How to report faults, leaks and breaks

How we assign priorities

How we fix the problem