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All providers must be listed with Sydney Water.
Plumbing, building & developing
Find answers
- What does a water servicing coordinator do?
Water servicing coordinators manage:
- applications for Section 73 Compliance Certificates
- applications to move our pipes
- the design and construction of new pipes
- applications to build over or next to our assets.
Find a water servicing coordinator. - How can you get us to approve your building plans?
We'll approve most building plans (about 70%) automatically through Sydney Water Tap in™. This happens when your proposed building work doesn't impact our pipes and structures.
If your plans look like they may affect our assets, we'll refer you to a Water Servicing Coordinator (WSC).
The WSC will confirm any special requirements, stamp your plans and act as your contact when dealing with us.
To help you choose a listed Water Servicing Coordinator, make sure you ask:- how long will it take to approve your building plan
- how much they charge to approve your building plan
- how much a Service Protection Report will cost
- what other charges you might have to pay before your building plan is approved.
- How can you get a diagram showing Sydney Water's pipes and assets on your property?
Service location diagrams are plans created from our computerised mapping system that show our pipes and structures.
They show:- our water, wastewater and stormwater pipes
- a property's point of connection to our wastewater system
- structures or valves that help us operate our systems
- property and road information.
You can request a Service location diagram online at Sydney Water Tap in™ or from a Property Link broker.
If you're building, developing, or renovating, you may need to know about the Steps for first time builders. - What can you apply for at Sydney Water Tap in™?
Sydney Water Tap in™ provides 24/7 online access to the services you need.
You can apply for:
- building plan approvals
- diagrams (Sewer Service Diagrams and Service Location Prints)
- drinking water, wastewater and recycled water connection approvals
- pressure information statements
- approval to raise or lower one of our sewer assets
- water meter installations
- approval to boost water pressure, or pump to sewer
- approval to upsize or downsize your water service
- approval to disconnect from our services
- approval to discharge trade waste.