Sydney Water Tap in ®

Sydney Water Tap in is our online service for applications, approvals and diagrams. You can access it all day, every day from your computer, laptop, mobile or tablet.

Ready to apply online?
Register or log in now at Sydney Water Tap in

Have a question?
Email us at

Having problems using the system?
Call our team on 13 000 TAP IN (1300 082 746) during business hours - 8.30 am to 5.30 pm.

What does the service provide?

Sydney Water Tap in provides:

  • faster access to the information you need - at any time, from anywhere
  • the ability to manage multiple projects and review progress of your transactions in one, easy to use online service.

Sydney Water Tap in provides 24/7 access to a range of services, including:

  • building plan approvals
  • connection and disconnection approvals
  • diagrams
  • trade waste approvals
  • pressure information
  • water meter installations
  • pressure boosting and pump approvals
  • changes to an existing service or asset, eg relocating or moving an asset. 
Register or log in now at Sydney Water Tap in.

There are four easy steps to get what you need from Sydney Water Tap in.

  1. Register
    Registration takes only a minute. Once it’s done, you'll be able to access all your transactions with a safe and secure log in. You’ll need a valid email address for this step.

  2. Search by product or service
    Choose one (or more) of the available services.

  3. Search by property
    Once you've selected the services you need, you can easily search for a property using a simple Google map, your address or your Sydney Water account number.

  4. Review and pay
    When you've completed the online form, review your application and pay online. You'll be able to access your transaction history any time using your log in details.

Register or log in now at Sydney Water Tap in.
How much does it cost?
Visit Prices for other services to find out how much you'll pay for diagrams, prints or services.