Who makes wastewater?

You do! About 70% of greater Sydney's wastewater is made inside the home.

You're part of the urban water cycle. Your interaction with wastewater may seem small, but you're one of nearly five million people making wastewater every day.

Your interaction with wastewater connects to:

• protecting the environment
• urban water management
• liveable cities.

We're all connected, so what you do can make a big difference.
 

What kinds of things are in wastewater?

There are a lot of drains inside your home that take wastewater away. Do you know where all the drains are inside your home?


Anything that goes down the drain ends up in wastewater. We need to take it back out, so we can return the treated wastewater to the environment.

Drains	Common things in wastewater
Kitchen Kitchen sink Dishwasher	Washing up detergents, dishwasher tablets and cleaning products Dirty washing up water Food scraps Fats, oil and grease from frying pans and dirty dishes Cleaning chemicals Rubbish that gets washed down sinks, like apple stickers
Bathroom Toilet Shower Bath Sink	Poo, pee, vomit Toilet paper Soaps, shampoos and conditioners Cleaning chemicals Dirt from washing your body Hair Grit, like sand Wet wipes Tissues Cotton tips Dental floss Tampons, pads and their wrappers, condoms
Laundry Sink Washing machine	Washing detergents and fabric softeners Dirt from washing your hands and clothes Grit, like sand Cleaning chemicals like bleach, ammonia and disinfectants Other strong chemicals, like paints and solvents

What can you do to contribute to sustainable water management?

We all have a role to play in sustainable water management. Your interaction with wastewater connects you to the urban water cycle and the environment.

You can help by:

• putting wet wipes and tissues in the bin
• putting only pee, poo and toilet paper in the toilet
• scraping food leftovers into the bin or compost before you wash up
• using a sink strainer to catch small pieces of food and putting them in the bin or compost
• pouring fats, oils and milk into used containers with secure lids and putting them in the bin
• using environmentally friendly detergents and cleaning products
• washing paint brushes in a bucket and pouring the water in the garden away from drains
• disposing of household chemicals using your local council's Household Chemical CleanOut services
• using the half flush on the toilet and taking shorter showers to reduce the wastewater you produce
• teaching and encouraging others to help make their interaction with and impact on the wastewater system a positive one.

Problem substances	Effects on wastewater systems and/or environment	Pollution prevention and disposal options
Pesticides (including flea rinses) and chemicals	Toxic for many aquatic species. Make biosolids unusable.	Never tip unused pesticides or flea rinses down the drain. Dispose of leftover products using your local council's Household Chemical CleanOut services.
Food waste, oil and grease, milk or other liquid leftovers	Block wastewater pipes. Increases biochemical oxygen demand (BOD). Increased BOD can corrode wastewater system infrastructure like concrete pipes, and increase the energy needed for treatment. Increased BOD also reduces the amount of oxygen in creeks and rivers, harming aquatic life.	Make sure all sinks have a sink strainer fitted to trap food waste. Add these to the compost or put them in the garbage bin. Ensure oily products like food scraps, excess cooking oil, unused milk and other leftovers are placed in sealed containers and put in the garbage bin. Trade waste from restaurants and cafes can be disposed of at greasy waste treatment depots through Sydney Water’s commercial trade wastewater program.
Paint and paint-related products	Contain heavy metals toxic to aquatic life. Effect biosolid quality. Paint strippers can release flammable or explosive gases endangering workers and form unsightly slicks in waterways.	Wash paintbrushes and rollers in a bucket instead of allowing paint to enter the wastewater system. Empty paint in the garden or put in sealed containers in the garbage bin. Dispose of unwanted paint and paint-related products through the Household Chemical CleanOut service, or ask your local council about other disposal services.
Solvents and fuels	Toxic to bacteria used in wastewater treatment. Toxic to aquatic life. Forms unsightly slicks in waterways. Can release flammable or explosive gases endangering workers.	Dispose of unwanted paint and paint-related products through the Household Chemical CleanOut service, or ask your local council about other disposal services.
Solid items including plastics, rubber, fibres and organic material	Block wastewater pipes causing overflows. Effect the efficient operation and cost of treatment processes including sorting, screening and transporting for disposal. Can pass into waterways if small enough.	Make sure all sinks have a sink strainer to trap solid items Never throw solid objects into the toilet. Use a bin for unwanted or used items including disposable nappies, condoms, cotton-buds, tampons and cigarette butts.

Treating wastewater is about removing or breaking down what people have added to the water that leaves their home, school or business.

Three stages of wastewater treatment

Wastewater can go through up to three levels of treatment called primary, secondary and tertiary treatment to remove waste.

Different plants treat wastewater to different levels. We treat the wastewater so it's fit for purpose. This means we treat wastewater to suit the environment (creek, river or ocean) that will receive it, or to suit how it will be re-used.
 

Primary treatment

Primary treatment removes large solids from wastewater.

Screens trap and remove things such as food scraps, wet wipes, cotton tips and plastic (called screenings) as wastewater flows through. Grit tanks cause small, heavy particles like sand (grit) to sink to the bottom of a tank and a scraper removes it.

Sedimentation tanks allow solids (sludge) to settle to the bottom and oils and grease (scum) float to the top. Scrapers at the top and bottom of the tanks remove the sludge and scum, which are then treated to produce biosolids.

Secondary treatment

We add microorganisms (activated sludge) to the wastewater. The microorganisms break down nutrients (like nitrogen and phosphorous) and small organic solids.

Next, we separate the activated sludge from the treated wastewater. The treated wastewater flows to tertiary treatment. The activated sludge is turned into biosolids.

Tertiary treatment

We filter the water and disinfect it with chlorine or ultraviolet light (UV). This kills any remaining microorganisms. 

 

Treatment plants

You can learn more about some of our wastewater treatment and water recycling plants:

• St Marys Water Recycling Plant
• St Marys Advanced Water Recycling Plant
• Penrith Water Recycling Plant
• Wollongong Water Recycling Plant
• Rouse Hill Water Recycling Plant
• Cronulla Wastewater Treatment Plant
• North Head Wastewater Treatment Plant
• Wastewater treatment plant virtual tour

Treated water

We treat wastewater so clean water can be safely returned to the environment or re-used.

We're always finding new ways to recycle water. The treated wastewater (recycled water) can be used:

• in homes and businesses to water gardens and flush toilets
• in industry
• to fight fires
• to irrigate parks, farms and sports fields
• to maintain river flow.

Find out more about water recycling.

Solids and sludge

The grit and screenings captured in wastewater treatment are sent to landfill. The sludge collected is turned into a fertiliser called biosolids.

Biosolids are used in agriculture, forestry and rehabilitation. 100% of our biosolids are beneficially re-used, with at least 70% used in agriculture.

Find out more about solids recycling.