Prices for your home
We give pension rebates on fixed service charges to eligible pensioners who own and occupy their home.
The desalination plant at Kurnell can provide up to 15% of greater Sydney's drinking water needs when dam levels fall below 60%, as outlined in the Metropolitan Water Plan.
After the plant restarts, water service charges will increase by about $7 a year. This is likely to be from 1 July 2019. When the plant is fully operational (about 8 months after restart), water usage prices will increase by 12 cents a kilolitre.
This means a typical household bill is likely to increase by about $25 - $35 a year (or a 2.5% increase). These prices are set by the Independent Pricing and Regulatory Tribunal of NSW (IPART).
You pay this fixed charge for your connection to our water supply.
Drinking water
| Service | 2017-18 charge | 2018-19 charge |
|---|---|---|
| If you have a meter | $23.01 a quarter | $20.19 a quarter |
| If you don't have a meter | $114.90 a quarter | $113.88 a quarter |
Sydney Olympic Park recycled water service
If you live in the Sydney Olympic Park area and have recycled water, you pay a fixed charge each quarter. This is for your connection to the recycled water service.
| Service | 2017-18 charge | 2018-19 charge |
|---|---|---|
| Your recycled water service charge | $5.76 a quarter | $5.05 a quarter |
You pay this fixed charge for your connection to our wastewater (sewerage) system.
| Service | 2017-18 charge | 2018-19 charge |
|---|---|---|
| Your wastewater (sewerage) service charge | $148.97 a quarter | $151.88 a quarter |
You pay this fixed charge if you're in one of our stormwater drainage areas. This is to maintain the large trunk drains in our stormwater system.
| Service | 2017-18 charge | 2018-19 charge |
|---|---|---|
| If you live in a house | $19.10 a quarter | $19.46 a quarter |
| If you live in a unit or low impact | $5.98 a quarter | $6.09 a quarter |
To find out where our stormwater areas are, look at our stormwater catchments map.
If you store and re-use most of the stormwater around your home, find out about the discount on your stormwater charges.
If you have a meter, you pay for the amount of water you use. If you're in a recycled water area, you'll also pay for the recycled water you use.
Drinking water
| Usage | 2017-18 charge | 2018-19 charge |
|---|---|---|
| Your water usage | $2.04 a kilolitre | $2.08 a kilolitre |
Recycled water
| Usage | 2017-18 charge | 2018-19 charge |
|---|---|---|
| Your recycled water usage | $1.83 a kilolitre | $1.86 a kilolitre |
Sydney Olympic Park recycled water
| Usage | 2017-18 charge | 2018-19 charge |
|---|---|---|
| Your recycled water usage | $1.89 a kilolitre | $1.93 a kilolitre |
We collect this money for the Sydney Olympic Park Authority.
This area has two unique charges because it has a complete water cycle management program.
Stormwater drainage charge
You pay this fixed charge if you live in the Rouse Hill area. The charge helps maintain the waterways and wetlands used to drain stormwater.
| Service | 2017-18 charge | 2018-19 charge |
|---|---|---|
| Your stormwater drainage charge | $36.11 a quarter | $36.84 a quarter |
Land charge
You pay this fixed charge if you connect a property in the Rouse Hill area to our services after 1 July 2012. The charge helps buy the floodways and flood prone land that become part of the stormwater drainage system.
| Service | 2017-18 charge | 2018-19 charge |
|---|---|---|
| Your land charge | $77.88 a quarter | $87.33 a quarter |
To see if your property is in the Rouse Hill stormwater charging area, look at our stormwater catchment map.
If your financial institution declines your bill payment, we’ll charge you a fee. We'll also charge you their fee if they pass it to us.
If you don’t pay your bill by the due date, we may charge you a late payment fee or interest. Once the interest charged exceeds the fee, we'll charge interest instead.
| Service | 2017-18 charge | 2018-19 charge |
|---|---|---|
| Dishonoured or declined payment fee | $14.49 - includes GST | $15.05 - includes GST |
| Late payment fee | $4.82 - includes GST | $5.01 - includes GST |
Find out how much we charge for using water around your home.