You pay this fixed charge for your connection to our water supply. From 1 July, the service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.
 

Drinking water

Under Metropolitan Water Plan, Sydney's water supply is now being supplemented by Shoalhaven transfers and the Sydney Desalination Plant. This has resulted in an increase in the water service charge. Our prices, including any drought related adjustments, are determined by IPART. 
 

Sydney Olympic Park recycled water service

If you live in the Sydney Olympic Park area and have recycled water, you pay a fixed charge each quarter. This is for your connection to the recycled water service.

You pay this fixed charge for your connection to our wastewater (sewerage) system. From 1 July, the service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.
 

You pay this fixed charge if you're in one of our stormwater drainage areas. This is to maintain the large trunk drains in our stormwater system. From 1 July, the service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.

To find out where our stormwater areas are, look at our stormwater catchments map.

If you have a meter, you pay for the amount of water you use. If you're in a recycled water area, you'll also pay for the recycled water you use.

Drinking water 

* The Sydney Desalination Plant is now operating, This means the water usage charge will increase to $2.24 on 1 October 2019.

Recycled water

Sydney Olympic Park recycled water

We collect this money for the Sydney Olympic Park Authority.

This area has two unique charges because it has a complete water cycle management program. From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.

Stormwater drainage charge

You pay this fixed charge if you live in the Rouse Hill area. The charge helps maintain the waterways and wetlands used to drain stormwater.

Land charge

You pay this fixed charge if you connect a property in the Rouse Hill area to our services after 1 July 2012. The charge helps buy the floodways and flood prone land that become part of the stormwater drainage system.

To see if your property is in the Rouse Hill stormwater charging area, look at our stormwater catchment map. 

If your financial institution declines your bill payment, we’ll charge you a fee. We'll also charge you their fee if they pass it to us. 

If you don’t pay your bill by the due date, we may charge you a late payment fee or interest. Once the interest charged exceeds the fee, we'll charge interest instead.