About your meter

We install meters to measure the amount of water you use.

Remotely read meters

If your meter is hard to access or you don’t want us on your property, consider a remotely read meter. We install remotely read meters for a one-off fee.

Apply now!

Regular meters

Meter design has changed a lot over the years, so yours might be an older version. Here are some brands we install.

Elster brand meters

Elster - water meter

These meters have four black numbers and four white numbers.

RMC brand meters

RMC - water meter

These meters have five black numbers and four clock faced dials.

Itron brand meters

Itron brand - water meter

These meters have eight numbers and one clock faced dial.

Recycled water meters

If you have recycled water, you'll have two meters - one for your drinking water and one for recycled water.

Elster brand recycled water meter - water meter

All meters for recycled water are purple.

Digital meters

We're trialling digital meters in the Liverpool and Nepean area.

Meters are usually just inside your front boundary or fence. If you can’t find your meter, call us on 13 20 92. We can tell you where to look or confirm that you don't have one.

There are a few reasons why you don't have a meter.

If you live in a unit

If you live in a unit you might not have your own meter, only a shared meter at the front of your complex. If you'd rather have your own, talk to your body corporate. They'll be responsible for the costs. If you'd like to know more, read our Multi-level individual metering guide.

You share your water pipes with other properties

Sometimes, older homes or semi-detached houses share pipes with other properties. If you'd like your own meter, apply for a new water connection at Sydney Water Tap in™. Make sure you discuss this with all the other property owners first.

Your water pipes are made of galvanised iron

Galvanised iron pipes can break when we install a meter. If you'd like a meter, contact a licenced plumber who can replace some iron pipes with copper pipes.
You'll be responsible for any plumbing costs.

Existing property

If you have an existing property, we can install a meter if there's meter space on your water service and on your property. Find out more in our Water meter installation guide.
Apply for a water meter installation at Sydney Water Tap in™
When you apply, you can either:

  • Ask us to install the meter. Once we approve your application, we’ll install your meter for free within 10 working days.
  • Tell us your plumber will install the meter. Your plumber must apply for a connection approval letter at Sydney Water Tap in™. Once we approve their application, your plumber can collect the meter from Skilltech. You're responsible for plumbing costs.
For a new property, apply for a water meter installation at Sydney Water Tap in™ and ask us to install the meter.
Call us on 13 20 92 if you can't complete the form.
Remotely read meter in a cupboard

Remotely read meters measure your water use just like regular meters, but we can read them without going on your property.