Bill payment

Choose how you'd like to pay today

Credit/Debit card

Want to know your account balance? Simply enter your payment number and we'll show the unpaid amount.

Choose how much you'd like to pay and then enter your card details. Our payment gateway is secured by the Commonwealth Bank.

PayPal

Want to know your account balance? Simply enter your payment number and we'll show the unpaid amount.

Choose how much you'd like to pay and we'll redirect you to PayPal.

Direct Debit

Register for Direct Debit

Register for Direct Debit and you won't have to worry about missing a payment again!

We'll still send your bill for you to review as usual and you can choose to pay from your bank account or credit card.

Paying from a bank account is fee free! Paying from a card means you'll pay a 0.4% fee. This is about $1 on the average $250 bill.

When you set up a Direct Debit arrangement, it will start immediately. That means we'll debit any unpaid amount the next working day if you didn't pay your last bill in full by the due date.

Log in to update your details

Already registered?

Simply log in to update your current details or cancel your arrangement.

Continue

Located bottom right side of bill

Where can you find it?

$
Maximum payment is $2,000.00
Located bottom right side of bill

Where can you find it?


Payment number callout

Your payment number is in the bottom right corner of your bill.

Need extra time to pay?

Residential customers

If your employment or income has been impacted by COVID-19, we offer a range of support options. Whether it's a short term extension on your bill or longer term assistance, we have something to help everyone.

Visit our Help with your bill page to see the options available. If you need help beyond paying your bill, we also have a range of links to Other help and support. 

Business customers

We can offer a short deferral or negotiate a payment arrangement for your business property.

Visit our Help with your bill page to find out more about our flexible payment options.

 

Customer looking at a bill in front of a laptop

We can help if you're having difficulty paying your bill on time.