Sydney Water Appoints General Manager of Digital

Media release

16 December 2020

Sydney Water’s Managing Director, Roch Cheroux, today announced the appointment of Dominic Hatfield as General Manager of Digital.

Mr Hatfield joins Sydney Water after five years at one of Australia’s largest media companies News Corp, most recently leading the technology strategy as Chief Information Officer.

Prior to his tenure at News Corp, Mr Hatfield spent over a decade as General Manager of IT at one of Australia’s largest retailers, David Jones.

“I’m pleased to announce that Mr Hatfield has joined Sydney Water to lead our digital team,” Mr Cheroux said.

“At Sydney Water, we are serious about digital transformation and Mr Hatfield’s wealth of experience in this area, as well as his customer focused background, will guide the business as we evolve.

“I’m very optimistic about the ways in which we can use our digital assets to support our customers as we continue to deliver world class water to Greater Sydney.”

In his role, Mr Hatfield will be responsible for leading Sydney Water’s digital group to; transform the way the business works with data, insights and tools; develop the strategy around how Sydney Water operates and maintains its digital platforms; as well as transforming customers interaction and access to information.

“I am very excited to be joining Sydney Water at a time where digital transformation will play such a crucial role in determining the future shape of the organisation,” Mr Hatfield said.

“The recent digital investment strategy at Sydney Water has set a strong path to establishing the next generation of technology foundations on which to transform the organisation.

With this brings great opportunity for innovation and new approaches which is a journey that I am very much looking forward to being a part of.”

Mr Hatfield’s appointment is effective immediately.