Going away over the holidays?

If you're going away and don't need to operate any automatic watering systems, it's always a good idea to turn off the water supply to your property (using the tap at your water meter). If the water supply is turned off, you won't face any surprises if there's a leak or burst inside your property while you're away.

Just remember to turn the water back on and when you need to use water again! We recommend slowly turning on one tap at your property to let any air in the pipes escape before you use water as usual.

Find out more about leak detection and how you can check for leaks using your water meter.


Diagram showing a water meter, meter tap and pipework.

Different styles of meters have different meter taps, but it is always attached to the meter.