COVID-19 update

As the provider of essential services to the community and businesses across Greater Sydney, Blue Mountains and Illawarra, we would like to reassure you that even in these unprecedented and challenging times we have taken actions to ensure the continued safe supply of high-quality water and wastewater services.

Sydney Water's drinking water remains safe to drink. There is no need to buy bottled water for drinking when you have access to clean, safe drinking water.

Our treatment plants include robust processes to ensure drinking water is of a very high quality and complies with the Australian Drinking Water Guidelines. Existing water treatment and disinfection processes, including the use of chlorine, are effective at destroying viruses in water supplies.

The Water Services Association of Australia fact sheet provides key information about drinking water services and COVID-19 which you can access here.