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Sydney Water Annual Report 2009
About Sydney Water: Sydney Water's Role
 
Sydney Water supplies drinking water, recycled water, wastewater services and some stormwater services to over four million people in Sydney, the Illawarra and the Blue Mountains.
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In this section:

  • Delivering essential and sustainable water services
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Delivering essential and sustainable water services

Sydney Water’s purpose is to deliver essential and sustainable water services for the benefit of the community.

Sydney Water is a statutory state owned corporation, constituted under the State Owned Corporations Act 1989. It operates under the Sydney Water Act 1994.

Sydney Water is Australia’s largest water utility. It supplies drinking water, recycled water, wastewater services and some stormwater services to over four million people in Sydney, the Illawarra and the Blue Mountains.

To do this, Sydney Water:

  • collects income of $1.7 billion for its water and wastewater services
  • manages assets with a replacement value of $39 billion
  • has a total operating expenditure of $1 billion
  • employs over 3,150 staff.

Sydney Water’s three equal, principal objectives are to:

  • protect public health
  • protect the environment
  • be a successful business.

To achieve its purpose and objectives, Sydney Water has seven corporate goals, each with short and long-term outcomes and actions:

  • Providing clean, safe drinking water
  • Helping develop a water efficient city
  • Contributing to clean beaches, oceans, rivers and harbours
  • Efficient resource use
  • Serving customers
  • Developing a safe, capable and committed workforce
  • Being an economically efficient business.

Sydney Water has four key behaviours that guide the way staff work, treat others and make decisions:

  • Honesty
  • Teamwork
  • Achievement driven
  • Personal responsibility.