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Sydney Water Annual Report 2009
About Sydney Water: Global Reporting Initiative
 
Sydney Water follows international best practice by mapping the Annual Report against the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines 2006, an initiative of the United Nations Environment Program.
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In this section:

 
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Content index

Sydney Water follows international best practice by mapping the Annual Report against the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines 2006, an initiative of the United Nations Environment Program.

Sydney Water has adopted the GRI principles for reporting – transparency, inclusiveness, auditability, completeness, relevance, sustainability context, accuracy, neutrality, comparability, clarity and timeliness. In line with these principles, Net Balance Management Group Pty Ltd independently verified Sydney Water’s Operating Licence Schedule 3 Environmental Performance Indicators 2008–09 and Sustainability Indicators for the Annual Report 2008–09.

Ref

Indicator description

Location

1. Strategy and analysis

1.1

Statement from chief executive officer and chair

Chairman and Managing Director’s review

1.2

Description of key risks and opportunities

Corporate governance > Insurance and risk management

2. Organisational profile

2.1

Name of the reporting organisation

Front cover of the summary report

2.2

Major brands, products or services, including volume

At a glance > Operations snapshot

2.3

Organisational structure

Corporate governance > The executive team

2.4

Location of organisation’s headquarters

About Sydney Water > About this report

2.5

Number of countries where the organisation operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report

Australia

2.6

Nature of ownership and legal form

About Sydney Water > Sydney Water’s role

2.7

Markets served

About Sydney Water > Sydney Water’s role

2.8

Scale of the reporting organisation

About Sydney Water > Sydney Water’s role

2.9

Significant changes during the reporting period regarding size, structure or ownership

None

2.10

Awards received in reporting period

Key achievements

3. Report parameters

3.1

Reporting period

Introduction > About this report

3.2

Date of most recent previous report

Financials > Financial statements

3.3

Reporting cycle

Financials > Financial statements

3.4

Contact point for questions regarding the report

About Sydney Water > About this report

Annual Report email

3.5

Process for defining report content

Not reported

3.6

Boundary of the report

Introduction > About this report

3.7

State any specific limitations on the scope of the report

Not reported

3.8

Basis for reporting on joint ventures, partially owned subsidiaries, leased facilities, outsourced operations and other situations that affect comparability from last report

Financials > Financial statements

3.9

Data measurement techniques and the basis of calculations, including assumptions

Performance indicators
Sustainability indicators

3.10

Explanations of the nature and effect of any restatements of information provided in earlier reports

Throughout

3.11

Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report

No significant changes

3.12

GRI Content Index – table identifying the location of standard disclosures in the report

This table

3.13

Policy and current practice with regard to seeking external assurance for the report

Verification statement

4. Governance, commitments and engagement

4.1

Governance structure of the organisation

Corporate governance

4.2

Indicate if the chair of the highest governance body is also an executive officer

Corporate governance

4.3

For organisations that have a unitary board structure, state the numbers of members of the highest governance body that are independent and/or non-executive members

Corporate governance

4.4

Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body

Contact us

4.5

Linkage between compensation and the organisation’s performance for members of the highest governance body

N/A

4.6

Process of the highest governance body to ensure conflicts of interest are avoided

Not reported

4.7

Process for determining required qualifications and expertise of the members of the highest governance body

Not reported

4.8

Internally developed mission codes of conduct and value statements

Sydney Water’s role

4.9

Process of the highest governing body for overseeing the organisation’s identification and management of economic, environmental and social performance

Corporate governance

4.10

Process for evaluating the performance of the highest governance body

N/A

4.11

Explanation of whether and how the precautionary approach or principle is addressed by the organisation

Not reported

4.12

Externally developed, voluntary economic, environmental and social charter or initiatives to which the organisation subscribes and/or endorses

Verification statement
This table

4.13

Significant memberships in associations

Not reported

4.14

List of stakeholder groups engaged by the organisation

Throughout

4.15

Basis for identification and selection of stakeholders to engage

Not reported

4.16

Approaches to stakeholder engagement, including frequency of engagement

Not reported

4.17

Key issues and concerns that have been raised through stakeholder engagement and how the organisation has responded to these

Not reported

 

Economic sustainability indicators

Ref

Indicator description

Location

Economic performance

EC 1

Economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments

Financials > Financial statements

EC 2

Financial implications and other risks and opportunities for the organisation’s activities due to climate change

Chairman and Managing Director’s review

Feature: Preparing for climate change

EC 3

Coverage of the organisation’s defined benefit plan obligations

Financials > Financial statements

EC 4

Significant financial assistance received from government

Financials > Financial statements

Market presence

EC 5

Range of ratios of standard entry-level wage compared to local minimum wage at significant locations of operation

Not reported

EC 6

Policy, practices and proportion of spending on locally-based suppliers at significant locations of operation

Not reported

EC 7

Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation

Not reported

Indirect economic impacts

EC 8

Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement

Not reported

EC 9

Understanding and describing significant indirect economic impacts, including the extent of impacts

Chairman and Managing Director’s review

 

Environmental sustainability indicators

Ref

Indicator description

Location

Materials

EN 1

Materials used by weight or volume

Not reported

EN 2

Percentage of materials used that are recycled input materials

Compliance reports > WRAPP statement

Energy

EN 3

Direct energy consumption by primary energy source

Sustainability indicators > Energy consumption

EN 4

Indirect energy consumption by primary source

Sustainability indicators > Energy consumption

EN 5

Energy saved due to conservation and efficiency improvements

Performance 4: Optimising resource use

EN 6

Initiatives to provide energy efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives

Performance 4: Optimising resource use

EN 7

Initiatives to reduce indirect energy consumption and reductions achieved

Sustainability indicators > Energy consumption

Water

EN 8

Total water withdrawal by source

Sustainability indicators report > Water drawn

EN 9

Water sources significantly affected by withdrawal of water

Not reported

EN 10

Percentage and total volume of water recycled and reused

Sustainability indicators > Reuse and recycling

Biodiversity

EN 11

Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas

Not reported

EN 12

Description of significant impacts of activities, products and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas

Sustainability indicators > Flora, fauna and heritage

EN 13

Habitats protected or restored

Sustainability indicators report > Flora, fauna and heritage

EN 14

Strategies, current actions and future plans for managing impacts on biodiversity

Sustainability indicators report > Flora, fauna and heritage

EN 15

Number of The World Conservation Union (IUCN) Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk

Not reported

EN 16

Total direct and indirect greenhouse gas emissions by weight

Sustainability indicators report > Energy consumption

EN 17

Other relevant indirect greenhouse gas emissions by weight

Sustainability indicators report > Energy consumption

EN 18

Initiatives to reduce greenhouse gas emissions and reductions achieved

Performance 4: Optimising resource use

EN 19

Emissions of ozone-depleting substances by weight

Not reported

EN 20

Nitrogen oxides and sulphur oxides, and other significant air emissions by type and weight

Not reported

EN 21

Total water discharge by quality and destination

Sustainability indicators report > Sewage treatment system discharges > Indicator: Volume of treated wastewater discharged to the environment from inland and ocean sewage treatment plants

EN 22

Total weight of waste by type and disposal method

Sustainability indicators > Waste minimisation

EN 23

Total number and volume of significant spills

Not reported

EN 24

Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally

N/A

EN 25

Identity, size, protected status and biodiversity value of water bodies and related habitats significantly affected by the reporting organisation’s discharges of water and runoff

Not reported

Products and services

EN 26

Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation

Performance 4: Optimising resource use

Home > Sustainability indicators > Clean waterways > Environmental performance monitoring

EN 27

Percentage of products sold and their packaging materials that are reclaimed by category

N/A

Compliance

EN 28

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations

Operating Licence Compliance Report Schedule 3 > Breaches of statutory instruments

Transport

EN 29

Significant environmental impacts of transporting products and other goods and materials used for the organisation’s operations, and transporting members of the workforce

Sustainability indicators > Energy consumption

Overall

EN 30

Total environmental protection expenditures and investments by type

Not reported

 

Social performance – labour practices and decent work

Ref

Indicator description

Location

Employment

LA 1

Total workforce by employment type, employment contract and region

Other statutory information > Equal Employment Opportunity

LA 2

Total number and rate of employee turnover by age group, gender and region

Other statutory information > Equal Employment Opportunity

LA 3

Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations

Not reported

Labour/management relations

LA 4

Percentage of employees covered by collective bargaining agreements

Not reported

LA 5

Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements

Not reported

LA 6

Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs

Not reported

LA 7

Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region

Sustainability indicators > Safety

Performance 6: Developing a safe, capable, committed workforce > Improving safety

LA 8

Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases

Not reported

LA 9

Health and safety topics covered in formal agreements with trade unions

Not reported

Training and education

LA 10

Average hours of training per year per employee by employee category

Not reported

LA 11

Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings

Performance 6: Developing a safe, capable, committed workforce > Developing capability for the future

 

LA 12

Percentage of employees receiving regular performance and career development reviews

Not reported

Diversity and equal opportunity

LA 13

Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity

Other statutory information > Equal Employment Opportunity

LA 14

Ratio of basic salary of men to women by employee category

Other statutory information > Equal Employment Opportunity

 

Social performance – human rights

Ref

Indicator description

Location

Investment and procurement practices

HR 1

Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening

Not reported

HR 2

Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken

Not reported

HR 3

Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained

Not reported

Non-discrimination

HR 4

Total number of incidents of discrimination and actions taken

Not reported

Freedom of association and collective bargaining

HR 5

Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk and actions taken to support these rights

N/A

Child labour

HR 6

Operations identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour

N/A

Forced and compulsory labour

HR 7

Operations identified as having significant risk for incidents of forced or compulsory labour and measures to contribute to the elimination of forced or compulsory labour

N/A

Security practices

HR 8

Percentage of security personnel trained in the organisation’s policies or procedures concerning aspects of human rights that are relevant to operations

N/A

Indigenous rights

HR 9

Total number of incidents of violations involving rights of indigenous people and actions taken

Not reported

 

Social performance – society

Ref

Indicator description

Location

Community

SO 1

Nature, scope and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating and exiting

N/A

Corruption

SO 2

Percentage and total number of business units analysed for risks related to corruption

Not reported

SO 3

Percentage of employees trained in organisation’s anti-corruption policies and procedures

Not reported

SO 4

Actions taken in response to incidents of corruption

Not reported

Public policy

SO 5

Public policy positions and participation in public policy development and lobbying

N/A

SO 6

Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country

N/A

Anti-competitive behaviour

SO 7

Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes

N/A

Compliance

SO 8

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations

Sustainability indicators > Breaches of statutory instruments

 

Social performance – product responsibility

Ref

Indicator description

Location

Customer health and safety

PR 1

Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures

Sustainability indicators > Water quality

PR 2

Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes

Sustainability indicators > Water quality

Products and service labelling

PR 3

Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements

Not reported

PR 4

Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes

Not reported

PR 5

Practices related to customer satisfaction, including results of surveys measuring customer satisfaction

Sustainability indicators > Customer satisfaction with water

Marketing communications

PR 6

Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship

Not reported

PR 7

Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes

Not reported

Customer privacy

PR 8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

Other statutory information > Compliance with NSW Privacy and Personal Information Protection Act 1998

Compliance

PR 9

Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services

Sustainability indicators > Breaches of statutory instruments