When do you need us to approve your building plans?
If you need building approval from a council or certifier, you also need our approval.
What plans do you need to submit?
Generally the site plan is suitable. It must show all works and excavation being done, including driveways and stormwater detention basins or pits.
Do you need to submit details of each structure?
Yes. If you're building more than one structure on your land, you need to submit details of each structure, eg a house and pool.
Do you need to have the plans approved by council or a certifier before you apply?
No, you can apply at any time.
Do you need to apply again if you want to move a structure and change the plans?
Yes, if your plans have changed, you need to apply again.
Will we stamp your plans if the council or certifier asks for a stamp?
No, we no longer stamps plans. We provide electronic approval only.
We've notified all councils and certifiers about the new process.
Is your Quick Check agent's approval still ok?
Yes, your approval is still valid.
What do you do if you've been given approval, but find some Sydney Water pipes on your property?
Please call us on 1300 082 746 as soon as possible.
Can you submit an application if you don't need approval?
Yes. If you're worried that your building works might affect our pipes, please apply and submit the details.
Our system will determine if everything is OK. You might not need approval for a driveway, but getting it ready might mean digging near our watermain or sewer.
What can you do if your plans haven't been approved?
We'll review the information submitted and let you know the outcome.
If we can't approve the plans, it's because your building or excavation works might affect our pipes. We'll refer you to a Water Servicing Coordinator who can further assess this for you.