Service difficulties
and emergency
service: 13 20 90

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Contact us

Customer enquiries: 13 20 92
Service difficulties and emergency service: 13 20 90

Email: Contact Sydney Water

Postal Address

Sydney Water
PO Box 399
Parramatta NSW 2124

Please include a daytime contact phone number on all correspondence

Pay your bill online Image of Sydney Water contact centre person. Go to Ask Sydney Water Q&A database to find your answers. Subscribe here to our online newsletter. Keep up to date with the latest news from Sydney Water or recommend it to a friend. Sydney Water's 2009 Annual Report. Image from cover page shows three Sydney Water staff on the forecourt of the Parramatta head office in front of a sculpture of a water drop.