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Who we are

Our purpose:

Sydney Water delivers essential and sustainable water solutions for the benefit of the community.

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Sydney Water's
Area of Operations
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Sydney Water provides drinking water, recycled water, wastewater services and some stormwater services to more than four million people in Sydney, the Illawarra and the Blue Mountains.

We source drinking water from a network of dams managed by the Sydney Catchment Authority and from the desalination plant before treating it and delivering it to customers' homes and businesses.

Sydney Water is Australia's largest water utility with over 3,150 staff and an area of operations covering 12,700 km2.

Sydney Water is a statutory State owned corporation, wholly owned by the New South Wales Government and has three equal, principal objectives:

Sydney Water's key behaviours are:

  • Honesty
    We will be open and honest and communicate proactively to earn and maintain the support and trust of the community, government, regulators and each other.

  • Teamwork
    We will treat all people with respect and courtesy. We will pull together and share knowledge. We will build and maintain constructive relationships and encourage others to work together.

  • Achievement driven
    We will reach for the goals that matter. We will be responsive and innovative in tackling challenges. We will overcome barriers to success. We will be resilient and see things through to the end.

  • Personal Responsibility
    We will be reliable and deliver what we say we will. We will personally take action to achieve key outcomes. We will draw on our strengths and passion to do the best that we can. We will go the extra mile to get things done.

Awards:

Sydney Water is a world leader in an industry that is as essential to our community as the water it delivers. Our achievements are regularly acknowledged both locally and internationally. You can view a list of the awards we have won.

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